Create App Push Notification iOS

This page explains how to create an App Push Notification for iOS using HCL CDP Marketing Automation Platform.

Create an App Push Notification

Create an App Push Notification Engagement from Segments

To create an App push notification engagements from segments, follow the steps below:

  1. Navigate to Campaigns > Segments.
  2. Select the Segment Name, and on the left panel, click the App Push Notification option.
  3. Click Add Engagement.

Create an App Push Notification engagement from Channels

To create an App push notification engagements from channels, follow the steps below:

  1. Navigate to Campaigns > Channels.
  2. On the left panel, click the App Push Notification option.
  3. Click Add Engagement, and select the Segment Name from the list.
  4. Click Confirm And Proceed To Next Step.

Configure App Push Notification

In the create app push notification page, configure the following details:

Add General Details

  • Engagement Name (mandatory): Add a unique name to the Engagement. It must range between 6-25 characters.
  • Language (mandatory): Select a language in which you prefer to write the Engagement.
  • Select Device (mandatory): Select iOS from the device list. The preview on the right should show the preview of the iOS device.
  • Select Notification Style (mandatory): Choose a notification style of engagement based on device configuration.

For iOS, we have two Notification Styles.

  • Text Only: Use this notification style, in case you want to add only text to your App Push engagement.

  • Text with Rich Media: You can include images, audio, or video in your notifications. Make your engagement more engaging and easy to understand by adding media to your text.
    Tip: Each section turns red as you start entering data to create an Engagement. Once you fill in all the required information, the section will turn green. You can complete the sections in any order, but all sections must be green before you can click Update Engagement.

Add Content

  • Title (mandatory): Enter the title of the Engagement message. It should range between 1-42 characters. The recommended max length is 36 characters.
  • Message (mandatory): Enter a brief message explaining the purpose of the Engagement. It should contain at least 6 characters. The recommended max length is 36 characters.
  • Summary: Enter a summary of the Engagement. The recommended max length is 36 characters.
  • Target Page: Enter the target URL to which the user will be redirected when the app push notification is clicked. You can add an URL or a deep link.
  • Select Label (mandatory): Select a product label from the drop-down list. For more information about labels, refer here.
Attention: While there is no strict length constraint for messages when a recommended size is provided, exceeding the recommended length may cause the message to be trimmed during delivery or fail to deliver altogether. It is advised to keep the message within the recommended length.
  • Use Button: Select this checkbox to include buttons in the app push notification. Adding this button is optional, and you can add up to 3 buttons.
  • Button Text (mandatory): Enter a name for the button.
  • Target Page:
    • Select Link Type (mandatory): Select a link type either URL or deep link to perform the required function.
    • Enter URL (mandatory): Enter the URL of the target page to redirect the user to a URL in the browser.

    • Deep Link - Enter URL (mandatory): Enter the URL for a specific activity within the application to redirect users to a particular screen on the application.

Acknowledgment

An acknowledgment will trigger a new app notification for the user, once s/he clicks the button. You need to include the following content as well.

Title (mandatory): Enter the title of the inline Engagement.

Message (mandatory): Enter a brief message explaining the purpose of the Engagement.

Summary: Enter a summary of the Engagement.

Dismiss Users can dismiss the notification when the button is clicked.

Media Type

Based on the selected media type update the following details accordingly:

If Imageis selected,

Upload Image (mandatory): Upload an image of the following dimensions:

  • Aspect Ratio: 2:1
  • Max Size: 10 MB
  • Supported File Formats: JPG, JPEG, PNG, GIF, WEBP

If Audio is selected,

Audio (mandatory): Enter the URL of an audio file of the following dimensions:

  • Enter the URL of the audio file hosted on your server or any other public server accessible by HCL CDP.
    Note:
    • Uploading audio or video files is not supported.
    • The audio file should not be a YouTube or Vimeo link.
    • The file size must not exceed 10 MB.
  • Supported File Formats: MP3, M4A

Video

Video (mandatory): Enter the URL of the video of the following dimensions:

  • Enter the URL of the video file hosted on your server or another public server accessible by HCL CDP.
    Note:
    • Uploading audio or video files is not supported.
    • The video file should not be a YouTube or Vimeo link.
    • The file size must not exceed 10 MB.
  • Supported File Format: MP4

Tip: You can send personalized notifications about term life insurance by redirecting users to a unique URL on your website that includes their user ID. These notifications can display personalized details like the user's premium amount, expiration date, and more. This allows you to deliver hyper-personalized app push notifications tailored specifically to each user.

Schedule Settings

Schedule an engagement to send at a later time or trigger it immediately once the engagement goal is achieved. For more information about Engagement Scheduling, refer Campaign Channels

Save

Click Save to save the Engagement.

Note: After you have created an Engagement, you can neither change the name of the engagement nor change the schedule settings.