Deleting a customer segment

You can delete a customer segment if you no longer need it for marketing activities or promotions.

Procedure

  1. Open Commerce Lab Tools, and from the left navigation menu, click Business Tools > Marketing > Customer Segments.
  2. Customer Segment List page opens. Enter the name of the segment you wish to delete in the Search field. All the search results are listed.
  3. From the Actions menu, click Delete icon.
  4. Delete window pop-up on the screen. Click Yes, Continue to continue with the delete option.
    The customer segment is removed from the database permanently.
  5. You can delete more than one customer segments at once from the Customer Segment List page. Select the check boxes in front of the customer segment names you wish to delete and click Delete all.
  6. You can click the check box besides Name header to select all the customer segments. Click Delete all to delete all customer segments at once.