Home
Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
Operating
The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
Business Tools
Commerce+ allows you to manage various business tools such as Promotions, Catalog, Promotions, Inventory, and so on. Users accessing at least one business tool can see the Business Tools menu. The user can see tools that are accessible to the current user.
Catalog Filter and Pricing tool
Use the Catalog Filter and Pricing tool in Commerce Lab to create and manage catalog filters, price lists, and price rules. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time.
Managing price rules
A pricing manager creates and manages the price rules that are used for storefront pricing.
Price rule building blocks: actions, conditions, and branches
When you build a price rule using the Price Rule Builder, your building blocks are actions, conditions, and branches. These building blocks are represented as icons, or elements, in the palette. You select elements from the palette and place them in a precise order along a flow that represents the price rule.
Conditions in price rules
You might need to set prices differently within a single price rule depending on certain conditions. If so, add condition elements to your price rule. Your price rule must contain a Condition Branch to create a separate path for each condition element.
Customer Condition
Use this condition in a price rule to set prices differently based on the member groups or organizations to which customers belong. For example, you could create a price rule that gives customers in the Tier A member group lower prices than customers in the Tier B member group.
Looking up the unique ID of a member group
Use the Commerce Lab tools to look up the ID of a member group to specify in the Customer Condition in a price rule.

Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
- Overview
  Welcome to the HCL Commerce+ overview. Explore these feature overviews to learn how Commerce+ operates. Refer to the related links listed at the end of each topic to access expanded product documentation.
- Deploying
  This section provides details on deploying HCL Commerce+. It explains how to download the Docker images and Git bundles that comprise the product, how to create a minimal environment, and how to plan for a full deployment. It details supported software versions, patches, and configurations to ensure the platform performs well.
- Migrating
  The following topics show how to migrate an existing HCL Commerce Version 9.1 environment to Commerce+. The process consists of an initial migration of your database contents. This is followed by a code migration. Both are fully described.
- Operating
  The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
  - Commerce Lab
    Accessible through a web-based interface, Commerce Lab enables users to manage all key aspects of their commerce operations, including catalogs, marketing, pricing, users, stores, customers, workspaces, sellers, and administrative functions—empowering teams with greater flexibility and control.
  - Business Tools
    Commerce+ allows you to manage various business tools such as Promotions, Catalog, Promotions, Inventory, and so on. Users accessing at least one business tool can see the Business Tools menu. The user can see tools that are accessible to the current user.
    - Search Tool
      The Search tool is accessible from the Commerce Lab. It enables several functionalities related to search, such as Search Term Associations, Search Analytics, Search Templates, and so on. It allows the admin to preview the search terms displayed on the storefront and delivers customized search results when customers search the storefront. Search analytics helps customers to understand the patterns and items users are searching.
    - Catalog Filter and Pricing tool
      Use the Catalog Filter and Pricing tool in Commerce Lab to create and manage catalog filters, price lists, and price rules. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time.
      - Catalog filtering
        Set up catalog filters to entitle your customers to a subset of your catalog. Catalog filters can also be used as one of the price rule conditions when you are determining prices for the set of catalog entries your customers are entitled to.
      - Catalog filter assignment and contracts
        To entitle different customers to a subset of your catalog on the storefront, you assign a catalog filter to a contract using Commerce+. This requirement applies to all business models (B2B, B2C, and extended sites). As a result, customers shopping under the contract are entitled to see and purchase only the set of catalog entries defined in the catalog filter.
      - Attribute dictionary attribute and property conditions in catalog filters
        When you include or exclude categories in your catalog filter, you can specify which catalog entry properties or attributes to include or exclude. To include or exclude categories, define conditions on the categories in the catalog filter. A condition can contain attribute dictionary attributes or catalog entry properties.
      - Scenarios for creating catalog filters
        The following scenarios show you how to create catalog filters by specifying categories, catalog entries, catalog entry properties, and attribute dictionary attributes.
      - Scenarios for using catalog filters
        By reviewing different business scenarios for using catalog filters, you can learn more about catalog filter assignment strategies.
      - Managing catalog filters
        Catalog filters can be managed by Sales Managers, Account Representatives, and Seller Administrators.
      - Managing price lists
        A pricing manager creates and manages the price lists that are used for storefront pricing.
      - Managing price rules
        A pricing manager creates and manages the price rules that are used for storefront pricing.
        Price rules: An overview
        A price rule is a set of instructions you create to generate prices on your storefront. Each time a customer views a store page that displays prices, Commerce+ follows the instructions in the price rule to set a price for each catalog entry. The price rule is also used during checkout so that the customer is charged the correct price, before taxes, discounts and shipping charges. Using price rules for your store is optional; however, price rules provide a flexible, feature-rich alternative to using static price lists.
        Price rule assignment and contracts
        For a price rule to display offer prices on store pages, you must assign the price rule to a contract. This requirement applies to all business models (B2B, B2C, and extended sites).
        Independent and dependent price rules
        A price rule can be either independent or dependent. An independent price rule contains a price list. A dependent price rule does not contain a price list. Dependent price rules cannot output prices, so you cannot use them as contract-level price rules.
        Options for managing pricing
        The Catalog Filter and Pricing tool in Commerce Lab gives you a flexible, alternative way of managing pricing for your store. Before you begin using this tool, you should be aware of the price management options available to you.
        Price rule building blocks: actions, conditions, and branches
        When you build a price rule using the Price Rule Builder, your building blocks are actions, conditions, and branches. These building blocks are represented as icons, or elements, in the palette. You select elements from the palette and place them in a precise order along a flow that represents the price rule.
        Actions in price rules
        Actions represent the instructions in a price rule. To include an action in a price rule, drag the action from the palette into the work area of the Price Rule Builder.
        Conditions in price rules
        You might need to set prices differently within a single price rule depending on certain conditions. If so, add condition elements to your price rule. Your price rule must contain a Condition Branch to create a separate path for each condition element.
        Catalog Condition
        Use this condition in a price rule to set prices differently for specific catalog entries or categories. For example, you might want to calculate prices differently for pants versus shirts, or for Brand A versus Brand B. By using catalog conditions, you can to use two or more different price lists in the same price rule. You can specify the categories or catalog entries directly in the Catalog Condition element, or you can use an existing catalog filter.
        Customer Condition
        Use this condition in a price rule to set prices differently based on the member groups or organizations to which customers belong. For example, you could create a price rule that gives customers in the Tier A member group lower prices than customers in the Tier B member group.
        Looking up the unique ID of an organization
        Use the Commerce Lab tools to look up the ID of an organization to specify in the Customer Condition in a price rule.
        Looking up the unique ID of a member group
        Use the Commerce Lab tools to look up the ID of a member group to specify in the Customer Condition in a price rule.
        Comparison Condition
        Use this condition in a price rule to set prices differently based on the outcome of a comparison. For example, you might want to compare your offer price to a competitor's offer price; if your price is higher, you can use the price rule to mark down your price. You must provide the Comparison Condition element with the two values or prices that you want to compare, and specify how to compare them.
        Price List Condition
        Use this condition in a price rule if you have two or more price lists and you want the price rule to determine which price list to use. For each catalog entry that is being priced, the price rule checks the price list that is specified in each Price List Condition, starting with the top path. When a price for the catalog entry is found, the price rule uses the actions on that path to set the price.
        Date Condition
        Use this condition in a price rule if you need to add a condition based on date and time. This condition defines the start date and end date, the days in the week, and the time of day when the date condition is effective. For example, you can create a discount for a midnight madness sale that begins at 12 AM and ends at 2:00 AM
        Branching in price rules
        A branching element is an element that you can add to a price rule to split a single path into two or more paths. As a result, a single price rule can have different outcomes.
        Scenarios for using price rules
        By reviewing different business scenarios for using price rules, you can learn more about price rule assignment strategies and how price rules are inherited.
        Best practices for price rules
        Review these best practices for creating price rules so you can learn ways to simplify price rule maintenance and reduce performance impacts.
        Creating and assigning price rules
        By creating price rules and assigning them to contracts, you can manage the prices customers are entitled to.
        Viewing where price lists, rules, equations, and constants are used
        You might need to check where a pricing object is used before changing it or deleting it. For example, before changing a price equation, you might want to see a list of price rules that use the price equation. If so, you can open the pricing object and click a tab labeled References. For price rules, this tab also shows a list of contracts to which the price rule is assigned. The References tab is available for these pricing objects: price lists, price rules, price equations, and price constants.
      - Creating prices for a specific extended site store
        The following topic provides a simple example of how to create pricing for a specific extended sites store. This task flow involves creating a price list, creating a price rule to use the price list, and then activating the price rule for your store.
      - Active Catalog Filter
        In the Catalog Filter and Pricing tool, you can select the Active Catalog Filter object in the navigation area to display the current active catalog filter selection. If a Catalog Filter is selected for the current e-site, only then it will be displayed. If no Catalog Filter is selected, then the empty table is displayed.
    - Catalogs tool overview
      Use the Catalogs tool in the Commerce Lab to manage catalogs, categories, catalog entries, merchandising associations, product attributes, and attachments in your store. The Catalogs tool lets business users create, and manage online catalogs. Catalogs provide a way of organizing the products that you want to sell. You define catalog data in groups of categories and products. Catalog data contains descriptions and pricing information for products and services.
    - Marketing Tool
      Use the Marketing tool in the Commerce Lab to create and manage marketing campaigns and other store content, excluding catalog content. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers.
    - Inventory tool
      Commerce+ offers various Packaged Business Capabilities (PBCs). This section explains the Commerce Lab tooling support for the Inventory.
    - Promotions Tool
      Use the Promotions tool in Commerce Lab to create and manage promotions that support the marketing campaigns for your site.
    - Customer Management
      Customer Management tools are used to manage business accounts and catalogs for Commerce Lab.
    - Store Management
      Store management tool allows you to manage stores, taxes, shipping, and installments through the Commerce Lab.
    - Workspace Management tool
      The Workspace Management tool is a graphical user interface tool that is used to manage workspaces and workspace-related activities. It provides a single view across all workspaces and all tasks in the workspaces where managers can see how work is progressing.
  - Analytics Tool
    Commerce Lab has the Analytics tool listed in the hamburger menu.
- Administering
  The site administrator performs the tasks needed to support day to day operations of the Commerce+ site.
- Extending
  Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
- Securing
  These topics describe the security features of Commerce+ and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of Commerce+ site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the Commerce+ reference documentation.

Looking up the unique ID of a member group

Use the Commerce Lab tools to look up the ID of a member group to specify in the Customer Condition in a price rule.

Procedure

Open Commerce Lab tools.
From the left navigation menu, go to Administration > Manage Organizations > Member Groups.
Enter the name of the member group in the Search column for which you are looking for the unique ID. The scare results related to the name are listed on the page.
Right-click the name of the member group, and then click Inspect.
The unique ID of the member group displays, as shown in the red box in this example: