Processing pending credits
Pending credits occur typically when you use the SimpleOffline payment plug-in and the payment method's configuration in SimpleOfflinePlugin.xml has the keepPendingStatus attribute set to true.
Before you begin
Procedure
- Open the WebSphere Commerce Accelerator .
- Click . If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.
- Select the payment plug-in for which you want to find pending credits. Click Find Pending Credits. A list page is displayed with pending credit transactions.
- Select a transaction in the "crediting" status and click Change.
- On the Change Pending Credit page, enter data
for the following fields:
- Transaction Result
- Processed Amount
- Reference Number
- Comments
Click Next. - On the Change Pending Credit Extended Data page, you can optionally edit extended data if necessary. Click Finish to save your data and to complete the credit transaction.