Order and order item states
An order passes various states (sometimes referred to as status) from the time it is
created until it is closed or canceled. The state of order items within an order might not match the
order states. For example, a single order might contain order items in state C
and
other order items in state R
.
State | Value | Description |
---|---|---|
A | Payment authorization requires review |
ORDER_PAYMENT_AUTH_REVIEW(A)
Payment authorization encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled. If the authorization is accepted, then the user interface changes the order status to 'B' or 'C'. Status A is also supported for previous versions. |
B | Backordered |
ORDER_BACKORDERED(B) Some order items are back ordered, inventorystatus=BO. |
C | Payment authorization complete |
ORDER_COMPLETE(C) Payment authorization is complete. All order items are allocated from existing inventory. |
D | Deposited |
ORDER_DEPOSIT(D) Payment captured. |
E | CSR Edit |
ORDER_EDIT(E) A Customer Service Representative is working with the order. |
F | Ready for remote fulfillment |
ORDER_READY_FOR_REMOTE_FULFILLMENT(F) The order is ready to be sent to a remote system for fulfillment. This status is used by the IBM MQ feature. |
G | Pending remote fulfillment |
ORDER_PENDING_REMOTE_FULFILLMENT(G) The order was sent to a remote system for fulfillment. This status is used by the IBM MQ feature. |
H | Error in remote fulfillment |
ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H) This status is associated with these conditions:
|
I | Submitted | ORDER_SUBMITTED(I) This status is associated with a standing order or an
order quotation. The order is copied to a new order and then submitted for processing. Note: A
"standing order" is a scheduled order that is waiting for the scheduler to pick it up for
processing. |
J | Trashcan | ORDER_OR_REQUISITIONLIST_TRASHED The deleted order item is moved to the trashcan. |
L | No inventory | ORDER_INV_UPDATE_FAILED(L) For one or more order items, no inventory is available. |
M | Either a part or the total amount is approved. | ORDER_AUTH_ALLOWED(M) The order is submitted. |
N | Approval denied | ORDER_DENIED(N) The CheckOrderApproval task command indicated that approval was denied for some order items. |
P | Pending Order | ORDER_PENDING(P) The order is in the shopping cart. The customer can modify the order. |
Q | Quick order profile | EC_ORDER_PROFILE(Q) The order holds default order information that can be copied to quickly create new orders. |
R | Released |
ORDER_RELEASED(R) Some order items are released for fulfillment. This status is also supported for previous versions. |
S | Shipped |
ORDER_SHIPPED(S) All order items are manifested. |
T | Temporary |
TEMPORARY(T) This status is used by the Order Management user interface to temporarily back up an order. |
W | Pending approval | ORDER_WAITING_APPROVAL(W) The CheckOrderApproval task command indicated that not all OrderItems are approved. |
X | Canceled |
ORDER_CANCELED(X) The order was canceled. |
Y | Private requisition list |
PRIVATE_REQUISITION_LIST(Y) The order is a private requisition list. |
Z | Shareable requisition list |
SHAREABLE_REQUISTION_LIST(Z) The order is a shareable requisition list. |
NEW | Quote is new | QUOTE_NEW(NEW) The quote started, but is not complete. |
RDY | Quote is ready | QUOTE_READY(RDY) The quote is complete, and is not expired. |
CAN | Quote is canceled | QUOTE_CANCELED(CAN) The quote is canceled or expired. |