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The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Configuration issues
If you encounter problems while configuring WebSphere Commerce, refer to the following resources for assistance.
Error message when creating an instance after installing WebSphere Commerce feature pack.
You create a new WebSphere Commerce instance successfully but encounter an error message.

Troubleshooting: Error message when creating an instance after installing WebSphere Commerce feature pack

You create a new WebSphere Commerce instance successfully but encounter an error message.

Problem

The following error message appears in the createInstanceANT.log file when creating a new instance after installing the WebSphere Commerce feature pack:

[2006.09.24 15:35:28]    ChangeInstancePermission:
[2006.09.24 15:35:28]      [copy]  Copying 23 files to
/opt/IBM/WebSphere/CommerceServer70/instances/demo/properties/version
[2006.09.24 15:35:29]      [chmod] /bin/chmod: changing permissions
of `/opt/IBM/WebSphere/CommerceServer70/logs/FEP1/install/wcnonroot.log': Operation not permitted
[2006.09.24 15:35:29]      [chmod] Result: 1

Solution

This error message can be safely ignored.