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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Configuration issues
If you encounter problems while configuring WebSphere Commerce, refer to the following resources for assistance.
Warning messages about system preferences received during instance creation
When you create a WebSphere Commerce instance, you review messages in the SystemErr.log file and the Configuration Manager client window and find warning messages related to system preferences.

Troubleshooting: Warning messages about system preferences received during instance creation

When you create a WebSphere Commerce instance, you review messages in the SystemErr.log file and the Configuration Manager client window and find warning messages related to system preferences.

Problem

The messages you see in the SystemErr.log, or in the Configuration Manager client window during instance creation are similar to those in the following example:

Mar 22, 2006 2:11:35 PM java.util.prefs.FileSystemPreferences$3 run
WARNING: Could not create system preferences directory. System
preferences are unusable.
Mar 22, 2006 2:11:49 PM java.util.prefs.FileSystemPreferences
checkLockFile0ErrorCode
WARNING: Could not lock System prefs. Unix error code 273859672.
Mar 22, 2006 2:12:19 PM java.util.prefs.FileSystemPreferences
checkLockFile0
ErrorCode
WARNING: Could not lock System prefs. Unix error code 268911000.

Solution

If you encounter these warning messages, they can be safely ignored.