Welcome
Installing and Configuring BigFix Mobile and MCM
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
MCM and BigFix Mobile server and components installation
This guide provides instructions for installing the MCM and BigFix Mobile server along with its components, ensuring proper setup and configuration.
On-premises deployment setup
Understand the prerequisites and preparation required to install the BigFix MDM server and BigFix PlugIn Portal on-premise.
Installing MDM Services
You can install and configure MDM services through BigFix WebUI to enable secure enrollment, policy enforcement, and device management across Apple, Android, and Windows platforms. You can set up MDM services for Windows, Apple, and/or Android through WebUI.

BigFix Documentation Homepage
Modern Client Management and BigFix Mobile
Welcome to the Modern Client Management and BigFix Mobile documentation, where you can find information about how to install, maintain, and use Modern Client Management and BigFix Mobile.
BigFix Mobile and MCM Overview
Discover how BigFix Mobile and Modern Client Management (MCM) extend unified endpoint management to mobile devices and modern OS platforms like iOS, Android, and Windows 10+, all from a single console.
Guides in PDF format
This section contains links to PDF versions of all the MCM and BigFix Mobile manuals.
Installing and Configuring BigFix Mobile and MCM
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
- MCM and BigFix Mobile server and components installation
  This guide provides instructions for installing the MCM and BigFix Mobile server along with its components, ensuring proper setup and configuration.
  - Audience
    This guide is for administrators and IT managers who want to install and configure BigFix MCM and BigFix Mobile. It details prerequisites for each of the scenario and provides installation instructions that allow you to deploy the program in your environment. It also includes information about configuring and maintaining BigFix MCM and BigFix Mobile components.
  - Planning the installation
    Read this section before you begin to install or update any of the BigFix MCM or BigFix Mobile product features. Effective planning and an understanding of the key aspects of the installation process can help ensure a successful installation.
  - On-premises deployment setup
    Understand the prerequisites and preparation required to install the BigFix MDM server and BigFix PlugIn Portal on-premise.
    - Prerequisites and requirements
      Before installing BigFix MCM and BigFix Mobile, verify that your system meets all prerequisites, including hardware specifications, network configurations, database requirements, and container runtime setup. Proper preparation ensures a seamless installation and optimal performance.
    - Managing certificates and keys for MDM server installation
      Learn how to manage certificates and keys for secure BigFix MDM server installation, including SSL and TLS certificates, as well as credentials for push notification services. Starting with MCM v3.3, SSL certificates are automatically managed, while TLS certificates and other credentials must be manually obtained and uploaded.
    - Installing BigFix PlugIn Portal
      The PlugIn Portal provides the server infrastructure for MCM and BigFix Mobile.
    - Installing MDM Services
      You can install and configure MDM services through BigFix WebUI to enable secure enrollment, policy enforcement, and device management across Apple, Android, and Windows platforms. You can set up MDM services for Windows, Apple, and/or Android through WebUI.
      - Install BigFix MDM Service for Windows
        Learn how to install BigFix MDM Service for Windows to provide MDM service on Windows through WebUI.
      - Install BigFix MDM Service for Apple
        Learn how to install BigFix MDM Service for Apple through WebUI.
      - Install BigFix MDM Service for Android
        Learn how to install BigFix MDM Service for Android through WebUI.
    - Installing MDM Plugin
      You need MDM Plugin to set up a connection between the MDM Servers and the BigFix Plugin Portal. MDM Plugin communicate with the MDM Server through REST APIs and the AMQP protocol using client certificates.
  - On-Premises Upgrade
    Upgrade your on-prem BigFix Mobile and MCM setup to the latest version for improved security, new features, and better support for Apple, Android, and Windows devices. Learn how to update the MDM Server and Plugins, meet key prerequisites like Plugin Portal and Podman, and complete the upgrade with minimal disruption.
  - Configuring BigFix MCM and BigFix Mobile
    After the MCM components are set up, there are additional configuration options available to enable features like Bulk Enrollment for Windows, DEP policies for macOS, or prestage installers for Windows and MacOS MDM endpoints.
  - Reference Information
    This section contains more detailed information about some of the essential installation aspects.
  - Troubleshooting
    This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.
- Identity service configuration
  Starting from UEM3.0, MCM extends the capability to identify and manage devices based on users. The users can be identified based on their associated attributes including names, roles, group memberships, distribution list memberships, or physical locations. The devices identified based on users can then be targeted and managed through various configurations to provide conditional access and ensure compliance, endpoint security, and App protection.
- Simple Certificate Enrollment Protocol (SCEP) configuration
  BigFix MCM supports certificate management and certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.
- Domain join installation and configuration
  Read this section to learn the prerequisites and the tasks to install ODJ service to set up your environment to enroll Windows devices and join Active Directory domain or both Active Directory and Azure AD domain.
- SAML-authentication configuration
  MCM and BigFix Mobile supports Security Assertion Markup Language (SAML) authentication to enroll devices to protect sensitive data and ensure secure access to corporate resources.
Quick Start
This quick start guide gets you up and running with your BigFix MCM and BigFix Mobile solution. It helps you secure, configure, and manage your mobile devices quickly and efficiently.
User Guide
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Installing MDM services

You can install and configure MDM services through BigFix WebUI to enable secure enrollment, policy enforcement, and device management across Apple, Android, and Windows platforms. You can set up MDM services for Windows, Apple, and/or Android through WebUI.

Before you begin

Ensure that you have one of these BigFix user roles:
- A Master Operator (MO) with visibility over the MDM Server target machine and visibility of the BESUEM site
- An Administrator with the privilege to run the installation.
RHEL 8 or later (Podman is preinstalled).
Ensure the system has required dependencies. For more details, refer to Preparing Container Runtime Environment.
Ensure that the BigFix client is installed on the target RHEL computer in which you want to install the MDM server.

About this task

Installing BigFix MDM Service for Apple, Windows, and/or Android completes these activities:

Downloads a set of Podman images from software.bigfix.com which is required for the MDM installation.
Installs the services and certificates including the PlugIn certificates and the TLS certificate on which the server runs, and the Apple Push certificate if you are installing BigFix MDM Service for Apple.
Applies all required configurations.

For instructions on setting up the MDM server through WebUI, visit the following links:

To add feedback about this topic, select the following checkbox:

By clicking this box, you acknowledge that you are NOT a U.S. Federal Government employee or agency, nor are you submitting information with respect to or on behalf of one. HCL provides software and services to U.S. Federal Government customers through its partners Four, Inc. Contact this team at https://hcltechsw.com/resources/us-government-contact. Do not include any personal data in this Comment box. Note: To report a problem or question about the product software, do not use this form. Instead, go to the HCL Software Support site. Personal data should not be shared in this comment box. See our Privacy Statement to understand how personal data is used.