- Modern Client Management and BigFix Mobile
This guide is intended for HCL
BigFix Master Operators (MO) and those who administer
BigFix deployments. If you are looking for information about using
Modern Client Management (
MCM) and
BigFix Mobile, see the
WebUI User's Guide.
- BigFix MCM
Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.
- BigFix Mobile
BigFix Mobilesimplifies the management and security of Android, iOS, and iPadOS devices, enabling IT admins to seamlessly enroll, configure, and monitor mobile devices, ensuring compliance and protection of corporate data.
- Feature configuration
The Feature Configuration page in BigFix WebUI enables you to target specific MDM servers and deploy advanced feature modules to managed endpoints. After uprading to MCM v3.6 or later, use the Feature Configuration page to activate specialized management capabilities like Geofencing, Battery Health monitoring, Jailbreak detection, and Remote Access for your MDM servers.
- SCEP Certificate-based authentication
BigFix MCM supports certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.
- SAML-authenticated enrolment flow
When you configure SAML as the authentication method, when a user hits the enrollment URL and click Enroll, the user is first authenticated via the identity provider before proceeding with the enrollment process.
- Application management
App Management in BigFix Mobile and MCM provides a centralized way to distribute, update, and control applications across multiple device platforms. Administrators can deploy both public store apps and internal corporate apps, enforce policies, and secure company data while simplifying the app lifecycle for end users.
- Battery health and level monitoring
The Battery Health feature provides visibility and proactive monitoring of mobile device battery performance to improve device reliability and minimize user productivity disruption. Monitoring is event-driven and avoids continuous polling mechanisms.
- Email configuration management
With BigFix MCM and BigFix Mobile, you have the ability to install and set up email application that can connect to your email system. This allows users to easily connect, verify their identity, and synchronize their work email accounts on their devices.
- VPN management
BigFix MCM and BigFix Mobile enable organizations to manage and configure Virtual Private Network (VPN) settings on enrolled Android, Apple, and Windows devices, ensuring secure remote access to corporate networks.
- Wi-Fi configuration management
BigFix MCM and BigFix Mobile offer WiFi configuration management, where administrators can control and configure the wireless network settings on MCM-enrolled devices. This helps organizations to maintain a secure and reliable wireless network infrastructure while providing flexibility for users to connect to authorized networks.
- Jailbreak Detection
Jailbreak Detection enables administrators to identify compromised mobile devices enrolled in the MDM platform.
- Geofencing
Geofencing is a location-based technology that creates a virtual boundary (or “zone”) around a real-world area using GPS, Wi-Fi, cellular data, or RFID signals.
- Remote Access
This procedure outlines the steps required to start a Remote Access session using Modern Client Management.
- Known Limitations of BigFix MCM and BigFix Mobile
This topic lists known limitations and restrictions in BigFix Modern Client Management (MCM) and BigFix Mobile for each version. Use this to understand feature gaps, known issues, or unsupported configurations relevant to your environment.
- Troubleshooting
This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.
- Frequently Asked Questions
Read this section for commonly asked questions and their answers to manage the MCM deployments better.
