Change Password

To reset the password, perform the following steps -

  1. Launch the web browser and provide the iAutomate Web Portal URL.
    Figure 1. SaaS based Ticket Analysis – Sign in Page
  2. Enter the Email Id and Password and click Sign into login.
  3. Expand the panel on the top right corner and click on Change Password.
    Figure 2. SaaS based Ticket Analysis – Reset Password

  4. Enter the User Email, Old Password, New Password and Confirm Password details.
    Figure 3. SaaS based Ticket Analysis – Reset Password (Cont.)
  5. Click Submit. A confirmation message is displayed.
    Figure 4. SaaS based Ticket Analysis – Reset Password (cont.)
  6. Click OK and the user will be redirected to the Sign in page.