Information about the ITSM module against which data source
needs to be created. In this lab exercise, we will consider
Incident management module.
ITSM API (Get) along with authentication details should be available.
ITSM instance should have a dedicated assignment group for
iAutomate where identified incidents will be routed. We have
considered iAutomate Group in this exercise.
ITSM user should have the following rights:
Read rights for incident
Write rights for worklogs/assignment group for incident
Incident routing to other resolver groups
ITSM API should be accessible from the server where Data
Collector service is installed.
