Unauthorized HTTP Status Code

Table 1. RBA: Scenario 8
Issue Description Error in RBA URL due to unauthorized credentials
Module Impacted RBA, iRecommend, iParse
Probable root cause

Invalid credentials.

Figure 1. Unauthorized http Status Code

Resolutions Steps

  1. Fetch the RBA details.
  2. Check for the authentication credentials of RBA
  3. Look for the username and password to see whether it is provided correctly.