Interaction Failed – Unauthorized

Table 1. RBA: Scenario 2
Issue Description Error message “Interaction Failed – Unauthorized” appears in Actions  Manage Jobs  Job Log screen of respective Job
Modules Impacted RBA

Resolution Steps:

  1. Ensure that the configurations below are completed for RBA component.
    • Runbook Tool and Parameters
    • Map Runbook Tool
    • Map Runbook
    • Manage Execution Scope
    • Build Model
  2. Refer to iAutomate Configuration Guide for additional information.