‘404 Resource Not Found’

Table 1. iRecommend: Scenario 3
Issue Description Error message ‘404 Resource Not Found’ when iRecommend is hit
Modules Impacted iRecommend
Probable Root Cause
  • Paths are not correct in iRecommend.conf
  • Port is not correct

Resolution Steps:

  1. If the issue is due to the incorrect paths, refer to resolution steps mentioned for issue in Table 78 – iRecommend: Scenario 1 .
  2. Also, check if the correct port is being used. To identify the correct port, perform the following steps:
    • Open iRecommend.conf
    • Search for Listen xxxx
    • example – Here the image below shows the port set for iRecommend component is 9000
      #
Listen 9000
# ports, instead of the default. See also the <VirtualHost>
# directive
  3. The set port is one where iRecommend is deployed.