404 Resource Not Found

Table 1. iKnowledgeSearch: Scenario 3
Issue Description Error message ‘404 Resource Not Found’ when iKnowledgeSearch is hit
Modules Impacted iKnowledgeSearch
Probable Root Cause
  • Paths are not correct in iKnowledgeSearch.conf
  • Port is not correct

Resolution Steps:

  1. If the issue is due to the incorrect paths, refer to resolution steps mentioned for Table 114 - iKnowledgeSearch: Scenario 1
  2. Also, check if the correct port is being used. To identify the correct port, perform the following steps:
    • Open iKnowledgeSearch.conf
    • Search for Listen xxxx

    e.g. – Here the image below shows the port set for iKnowledgeSearch component is 9000.

    #
Listen 9000
# ports, instead of the default. See also the <VirtualHost>
# directive
  3. The set port is one where iKnowledgeSearch is deployed.