404 Resource Not Found

Table 1. iKnowledgeIndexer: Scenario 4
Issue Description Error message ‘404 Resource Not Found’ when iKnowledgeIndexer is hit
Modules Impacted iKnowledgeIndexer
Probable Root Cause
  • Paths are not correct in iKnowledgeIndexer.conf
  • Port is not correct

Resolution Steps:

  1. If the issue is due to the incorrect paths, refer to the resolution steps mentioned for issue a.
  2. Also, check if the correct port is being used. To identify the correct port, perform the following steps:
    • Open iKnowledgeIndexer.conf
    • Search for Listen xxxx

    For Example – Here the image below shows the port set for KnowledgeIndexer component is 9000.

    #
Listen 9000
# ports, instead of the default. See also the <VirtualHost>
# directive
  3. The set port is one where iKnowledgeIndexer is deployed.