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Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
Operating
The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
Business Tools
Commerce+ allows you to manage various business tools such as Promotions, Catalog, Promotions, Inventory, and so on. Users accessing at least one business tool can see the Business Tools menu. The user can see tools that are accessible to the current user.
Workspace Management tool
The Workspace Management tool is a graphical user interface tool that is used to manage workspaces and workspace-related activities. It provides a single view across all workspaces and all tasks in the workspaces where managers can see how work is progressing.
Managing roles in workspaces, task groups, and tasks
Workspace managers, task group approvers, and content contributors can only perform tasks associated with their role.
Managing task groups
Your workspace role defines the authorities that you have in relation to task groups. For example, you must be assigned the Workspace Task Group Approver role to approve a task group.
Viewing task group comments
View task group comments to read comments from workspace managers, and to track the details of changes made by contributors.

Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
- Overview
  Welcome to the HCL Commerce+ overview. Explore these feature overviews to learn how Commerce+ operates. Refer to the related links listed at the end of each topic to access expanded product documentation.
- Deploying
  This section provides details on deploying HCL Commerce+. It explains how to download the Docker images and Git bundles that comprise the product, how to create a minimal environment, and how to plan for a full deployment. It details supported software versions, patches, and configurations to ensure the platform performs well.
- Migrating
  The following topics show how to migrate an existing HCL Commerce Version 9.1 environment to Commerce+. The process consists of an initial migration of your database contents. This is followed by a code migration. Both are fully described.
- Operating
  The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
  - Commerce Lab
    Accessible through a web-based interface, Commerce Lab enables users to manage all key aspects of their commerce operations, including catalogs, marketing, pricing, users, stores, customers, workspaces, sellers, and administrative functions—empowering teams with greater flexibility and control.
  - Business Tools
    Commerce+ allows you to manage various business tools such as Promotions, Catalog, Promotions, Inventory, and so on. Users accessing at least one business tool can see the Business Tools menu. The user can see tools that are accessible to the current user.
    - Search Tool
      The Search tool is accessible from the Commerce Lab. It enables several functionalities related to search, such as Search Term Associations, Search Analytics, Search Templates, and so on. It allows the admin to preview the search terms displayed on the storefront and delivers customized search results when customers search the storefront. Search analytics helps customers to understand the patterns and items users are searching.
    - Catalog Filter and Pricing tool
      Use the Catalog Filter and Pricing tool in Commerce Lab to create and manage catalog filters, price lists, and price rules. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time.
    - Catalogs tool overview
      Use the Catalogs tool in the Commerce Lab to manage catalogs, categories, catalog entries, merchandising associations, product attributes, and attachments in your store. The Catalogs tool lets business users create, and manage online catalogs. Catalogs provide a way of organizing the products that you want to sell. You define catalog data in groups of categories and products. Catalog data contains descriptions and pricing information for products and services.
    - Marketing Tool
      Use the Marketing tool in the Commerce Lab to create and manage marketing campaigns and other store content, excluding catalog content. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers.
    - Inventory tool
      Commerce+ offers various Packaged Business Capabilities (PBCs). This section explains the Commerce Lab tooling support for the Inventory.
    - Promotions Tool
      Use the Promotions tool in Commerce Lab to create and manage promotions that support the marketing campaigns for your site.
    - Customer Management
      Customer Management tools are used to manage business accounts and catalogs for Commerce Lab.
    - Store Management
      Store management tool allows you to manage stores, taxes, shipping, and installments through the Commerce Lab.
    - Workspace Management tool
      The Workspace Management tool is a graphical user interface tool that is used to manage workspaces and workspace-related activities. It provides a single view across all workspaces and all tasks in the workspaces where managers can see how work is progressing.
      - Workspace management
        You can use the Workspace Management tool in Commerce Lab to manage and edit workspaces and its tasks and task groups you are authorized to work with.
      - Managing roles in workspaces, task groups, and tasks
        Workspace managers, task group approvers, and content contributors can only perform tasks associated with their role.
        Working on approved content
        If workspaces are enabled, you might have to work on content outside of a workspace. For instance, if you have changes or additions that must be made quickly without the need for approvals.
        Managing workspaces
        You can only perform tasks associated with your role in workspaces.
        Managing task groups
        Your workspace role defines the authorities that you have in relation to task groups. For example, you must be assigned the Workspace Task Group Approver role to approve a task group.
        Creating task groups
        Create a task group to manage one or more store changes that you want to publish at the same time.
        Activating task groups
        You must activate a task group so that contributors can work on their tasks. You can activate task groups that are in the inactive state.
        Deleting task groups
        You cannot delete a task group once it has been activated. To prevent users from working on a task group after it has been activated, cancel the task group. When you delete an inactive task group, the task group and its tasks are deleted from the system.
        Canceling task groups
        A task group can be canceled only when its status is inactive, working, ready for approval, or commit failed.
        Reactivating task groups
        You can reactivate task groups that are in the ready for approval, approved, ready to commit, or failed commit states.
        Viewing task groups
        After creating a task group, you can view the task group in the Workspace Management tool. You can also view the workspace and tasks that are associated with the task group.
        Searching for task groups
        After you create a task group, you can search for task groups in the Workspace Management tool. You can search for task groups by using quick search or advanced search.
        Adding comments to task groups
        Add comments to communicate with other workspace managers and contributors, and to track the details of changes made as contributors work on their assigned tasks. You can add a comment to a task group as a reminder to finish something later, a note to state what actions you performed, or extra instructions. All comments are added to the task group, not the individual task.
        Viewing task group comments
        View task group comments to read comments from workspace managers, and to track the details of changes made by contributors.
        Viewing task group changes
        All changes that are made to business objects within a task group are listed in the History tab as either create, modify, or delete history records. You can view all changes that are made under a task group by viewing the History tab of the corresponding task group.
        Opening task group changes
        All changes that are made to business objects within a task group are captured as either create, modify, or delete history records. Once a history record is open, you can check the history record to ensure that the business object was properly updated.
        Comparing task group changes with approved content
        All changes that are made to business objects within a task group are listed in the History pane as either create, modify, or delete history records. Comparing a modified business object with the approved content displays both versions of the object side by side for quick comparison.
        Undoing task group changes
        All changes made within a task group are captured as either create, modify, or delete history records. Task group approvers can undo task group history records. Undoing task group changes gives task group approvers more control over how they can manage tasks and task groups.
        Managing tasks
        Your workspace role defines the authorities you have in relation to tasks. For example, you must be assigned the Workspace Manager role to create a task.
  - Analytics Tool
    Commerce Lab has the Analytics tool listed in the hamburger menu.
- Administering
  The site administrator performs the tasks needed to support day to day operations of the Commerce+ site.
- Extending
  Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
- Securing
  These topics describe the security features of Commerce+ and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of Commerce+ site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the Commerce+ reference documentation.

Viewing task group comments

View task group comments to read comments from workspace managers, and to track the details of changes made by contributors.

Before you begin

Ensure that you are logged in to the Workspace Management tool as one of the following roles:

Workspace manager
Task group approver

Procedure

Open Commerce Lab Tools and from the left navigation menu, click Business Tools > Workspace > Task List.
Find and open the task group for which you want to view comments.
Click the Comments tab.
The comments associated with the task group are displayed in a table, sortable by comments, user, and date.
Select the comment row to view the full comment.