Commerce Lab roles and access
A Site Administrator can assign one or more Commerce Lab roles to you. Your roles determine which tools you can access.
Roles in the system define what tools your users can access and what actions they can perform. Roles are governed by access control policies that grant specific actions like executing commands or displaying data. Commerce+ provides a default set of roles for various groups, including business relationship, customer service, marketing, operations, organizational management, product management, technical operations, supplemental, and workspaces roles.
| Role | Commerce Lab tool access |
|---|---|
| Account Representative |
Catalogs (read-only) |
| Sales Manager |
Catalogs (read-only) |
| Channel Manager |
Store Management |
| Marketing Director Note: In addition to all the access
privileges of the Marketing Manager role, users with the
Marketing Director role can also download exported customer
segment information, such as email addresses, to a local
file system. |
Catalogs (read-only) |
| Marketing Manager |
Catalogs (read-only) |
| Seller |
Catalogs |
| Seller Administrator |
User Management |
| Site Administrator |
Catalogs |
| Product Manager |
Catalogs |
| Category Manager |
Catalogs |
| Buyer(seller side) |
Catalogs |
| Buyer Administrator |
User Management |
| Buyer Approver |
Approvals |
| Customer Service Supervisor |
User Management |
| Customer Service Representative |
Organization Management |
| Operations Manager |
User Management |
| Logistics Manager |
Catalogs |
| Workspace Manager |
Analytics Tool |
| Workspace Content Contributor |
|
| Workspace Taskgroup Approver |
Analytics Tool |