Commerce Lab roles and access

A Site Administrator can assign one or more Commerce Lab roles to you. Your roles determine which tools you can access.

Roles in the system define what tools your users can access and what actions they can perform. Roles are governed by access control policies that grant specific actions like executing commands or displaying data. Commerce+ provides a default set of roles for various groups, including business relationship, customer service, marketing, operations, organizational management, product management, technical operations, supplemental, and workspaces roles.

Role Commerce Lab tool access
Account Representative

Catalogs (read-only)
Promotions
Marketing
Assets (read-only)
Approvals
Workspace Management
Catalog Filter and Pricing
Accounts and Contracts Management
Installments
Analytics Tool

Sales Manager

Catalogs (read-only)
Promotions
Marketing
Assets (read-only)
Catalog Filter and Pricing
Installments
Page Layout (read-only)
Workspace Management
Approvals
Accounts and Contract Management
Analytics Tool

Channel Manager

Store Management
Marketing
Workspace Management
Assets
Installments
User Management
Organization Management
Approvals
Extended Site Store Management

Marketing Director
Note: In addition to all the access privileges of the Marketing Manager role, users with the Marketing Director role can also download exported customer segment information, such as email addresses, to a local file system.

Catalogs (read-only)
Promotions
Marketing
Page Composer
Installments
Page Layout
Workspace Management
Analytics Tool

Marketing Manager

Catalogs (read-only)
Promotions
Marketing
Assets
Page Composer
Installments
Page Layout
Workspace Management
Analytics Tool

Seller

Catalogs
Promotions
Marketing
Assets (read-only)
Catalog Filter and Pricing
Installments
Page Composer
Page Layout (read-only)
Store Management
Search Management
Workspace Management
Shipping
Taxes
User Management
Organization Management
Approvals
Accounts and Contract Management
Analytics Tool

Seller Administrator

User Management
Organization Management
Approvals
Member Group Management

Site Administrator

Catalogs
Plugin Management
Inventory
Promotions
Marketing
Assets
Catalog Filter and Pricing
Installments
Page Layout
Store Management
Workspace Management
Search
E-site Management
Page Composer
Seller Dashboard
Pricing Promotions
Account and Contract Management
Content Management
Shipping
Taxes
Installments
Transports
Registries
User Management
Organization Management
Approvals
Member Group Management
Extended Site Store Management
Account Management
Scheduler
Message Management
Analytics Tool
Seller registration request approval
Pricing Updates
Catalog Filter Updates
Download Current Catalog

Product Manager

Catalogs
Promotions
Marketing
Assets
Search
Installments
Workspace Management
Analytics Tool

Category Manager

Catalogs
Promotions
Assets
Search
Workspace Management
Analytics Tool

Buyer(seller side)

Catalogs
Promotions
Assets (read-only)
Approvals
Workspace Management
Analytics Tool

Buyer Administrator

User Management
Organization Management
Approvals

Buyer Approver

Approvals

Customer Service Supervisor

User Management
Organization Management
Approvals
Analytics Tool

Customer Service Representative

Organization Management
User Management

Operations Manager

User Management
Catalogs
Shipping
Taxes
Analytics Tool

Logistics Manager

Catalogs
Assets
Shipping
Analytics Tool

Workspace Manager

Analytics Tool
Workspace Management

Workspace Content Contributor


Workspace Management

Workspace Taskgroup Approver

Analytics Tool
Marketing
Workspace Management
Promotions
Installments
Page Layout (read-only)
Catalogs

If you need to change your access, contact your Site Administrator.