Troubleshooting: Fix pack installation fails during prerequisite check
During the installation of a fix pack, the installation fails quickly with an INSTCONFFAILED message.
Problem
The installation of a fix pack fails with an INSTCONFFAILED
message. The log file has an error similar to the following
message:
CWUPI0022E: Unable to locate the correct version of IBM Update Installer for WebSphere Software. Looking for version >=8.0.0.0
Solution
This message indicates that a higher level of the Update Installer is required to install the fix pack successfully.
To check the current level of the installed Update Installer, view the UPDI_installdir/properties/version/UPDI.product file:
Check the version
line. If the version is lower than what the error message
indicates, you need to download and install the latest Update Installer.