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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Migration issues
If you encounter problems during the migration of WebSphere Commerce, review the following issues:
Database tier migration issues
If you encounter problems during the migration of the database tier, review the following issues:
Error message in the database tier migration log
Oracle Database migration fails; unable to resolve service name.

Troubleshooting: Error message in the database tier migration log

Oracle Database migration fails; unable to resolve service name.

Problem

During database tier migration, you receive the following error message in the database tier migration log:


ORA-12154: TNS:could not resolve service name

Ensure that you have created the service name for your Oracle database before migration.