Welcome
BigFix Workspace - US Federal
BigFix Digital Employee Experience (DEX)
Administrating DEX
DEX Installation
This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
Analysis

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- BigFix Platform
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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
    - DEX Installation
      This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - DEX Capacity Plan
        Capacity Planning is the proactive practice of checking your IT environments' current endpoint usage and forecast when they will run out of resources. The main objective is to prevent performance drops or system crashes before they happen.
      - DEX Deployment Requirements
        This section outlines the hardware, network, and storage specifications required to deploy DEX.
      - DEX Prerequisites
        Before installing DEX, the following set of prerequisites must be met:
      - Analysis
      - Fixlets
      - System support and requirements
        This topic provides information about the system requirements for DEX.
      - BigFix UI Installation
        This topic provides an overview of the BigFix UI Configuration Manager setup process and describes the sequential steps required to complete the configuration of your BigFix UI.
      - DEX Installation
        This topic provides a detailed sequence of steps required to install all BigFix DEX components. The installation must follow the order listed to ensure successful integration and configuration of all dependent services.
      - BigFix Self-Service Application
        The BigFix Self-Service Application (SSA) is a client-side interface that empowers endpoint users to install software, accept administrative actions, and review deployments without requiring local administrator privileges.
      - Firewalls configuration
      - BigFix UI Command line DEX configuration
        To configure the BigFix UI to show the DEX application to the users with 'DEX dashboard' privileges, you can use the BigFix UI command line to configure DEX.
    - Configuration
      BigFix DEX provides four configuration Fixlets, one for each DEX component, to support post-installation configuration and reconfiguration.
    - Upgrade
      The upgrade Fixlets are available for each of the four DEX components, which internally refers to the same directory path where the installation was previously performed.
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
- BigFix Resolve

Analysis

The BigFix DEX release introduces three analyses to provide enhanced visibility into the configuration, diagnostics, and operational status of the BigFix Scanner DEX Plugin. These analyses help administrators monitor trace settings and validate scanner plugin deployment and health across managed endpoints.

They have to be manually enabled from the BES Console.

BigFix Scanner DEX Plugin Trace Settings

Analysis ID: 1

This analysis reports the current trace (logging) configuration for the BigFix Scanner DEX Plugin on Windows and MAC endpoints. It enables administrators to verify whether diagnostic logging is enabled and to review the detailed trace configuration applied to the plugin.

The values reported by this analysis can be configured or updated using the task Configure DEX Scanner Plugin and Scanner Log Trace Settings (Fixlet ID 35).

Collected information includes:

Trace enabled status
Trace the directory location
Trace level
Maximum number of trace files
Maximum trace file size
Maximum trace file age

Scanner Trace Settings for DEX

Analysis ID: 2

This analysis captures the scanner-level trace settings used by DEX on Windows and MAC endpoints. It provides visibility into the logging configuration that applies specifically to the scanner component, independent of the plugin-level trace details.

The analysis results are populated and maintained through the task Configure DEX Scanner Plugin and Scanner Log Trace Settings (Fixlet ID 35).

Collected information includes:

Trace enabled status
Trace directory location
Trace level

BigFix Scanner DEX Plugin Information

Analysis ID: 3

This analysis provides operational and versioning information about the BigFix Scanner DEX Plugin service. It helps administrators confirm the correct installation, configuration state, and runtime status of the plugin across endpoints.

Collected information includes:

DEX plugin version
Installed path
Enabled/disabled status
Build date
Service running status

BigFix DEX Server Information

Analysis ID: 4

This analysis provides operational and versioning information about the BigFix DEX Server. It helps administrators confirm the correct installation, configuration state, and runtime status of the DEX Server.

Collected information includes:

Version
Installed path
MTLS Port
Basic Auth Port
Build date
Service status
Trace Level
Number of trace files
Trace files age
Trace file size

Nats Jetstream Information

Analysis ID: 5

This analysis provides operational and versioning information about the Nats Jetstream Information. It helps administrators confirm the correct installation, port, version, service status, etc.

Collected information includes:

Nats Jetstream version
Installed path
Port
Store dir
Max file store
Max memory store
Build date
Service running status

BigFix DEX FillDB Information

Analysis ID: 6

This analysis provides operational and versioning information about the BigFix DEX FillDB. It helps administrators confirm the correct installation, configuration state, and runtime status of the DEX FillDB.

Collected information includes:

Version
Installed path
Build Date
Service Status
Trace Level
Number of trace files
Trace files age
Trace file size

BigFix Root Server DEX Plugin Information

Analysis ID: 7

This analysis provides operational and versioning information about the BigFix Root Server DEX Plugin. It helps administrators confirm the correct installation, configuration state, and runtime status of the Root Server DEX Plugin.

Collected information includes:

Version
Installed path
Build Date
Service Status
Trace Level
Number of trace files
Trace files age
Trace file size

Summarization:


Name	Category	Description
BigFix Scanner DEX Plugin Trace Settings	Analysis	This analysis reports the current trace (logging) configuration for the BigFix Scanner DEX Plugin on Windows endpoints.
Scanner Trace Settings for DEX	Analysis	This analysis captures the scanner-level trace settings used by DEX on Windows endpoints.
BigFix Scanner DEX Plugin Information	Analysis	This analysis provides operational and versioning information about the BigFix Scanner DEX Plugin service.
Nats Jetstream Information	Analysis	This analysis provides the operational and configuration information for the NATS JetStream.
BigFix DEX Server Information	Analysis	This analysis collects information about the DEX Server.
BigFix DEX FillDB Information	Analysis	This analysis collects information about the DEX FillDB.
BigFix Root Server DEX Plugin	Analysis	This analysis collects information about the Root Server DEX Plugin.