Welcome
BigFix UI User's Guide
Read this guide for an introduction to the BigFix UI tools, concepts, and terminology.
Using BigFix UI
This guide is for regular users of the BigFix UI.
Administration
The Administration section helps you manage users and access control in BigFix UI.
System configuration
Use System configuration to manage the global settings that every application in BigFix UI shares. In this release, System configuration contains the SMTP settings that BigFix UI uses to send email.
Manage SMTP server profiles
Edit a saved mail server profile, retest its connection, or remove a profile that you no longer need.

BigFix Documentation Homepage
BigFix 11 Platform Documentation
Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.
Detailed system requirements
The content of this page has moved to the HCL Support site. You will be redirected shortly. If the auto-redirect fails for some reason, use this link: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0104120.
Platform guides in PDF format
Following is a list of links to the BigFix Platform user guides in PDF format:
Common Criteria Certification
Getting Started
Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.
HTTPS across BigFix applications
This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Configuration Guide
Learn how to configure BigFix according to your needs.
Console Operator's Guide
Learn how to work with the BigFix Console.
Asset Discovery User's Guide
Learn how BigFix Asset Discovery works.
Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
BigFix Explorer Guide
Learn how the BigFix Explorer feature extends the power of BigFix.
BigFix MCP Server Guide
Learn how the BigFix Platform MCP Server extends the capabilities of BigFix by allowing compatible AI clients to use BigFix functionalities through the Model Context Protocol (MCP).
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
BigFix UI User's Guide
Read this guide for an introduction to the BigFix UI tools, concepts, and terminology.
- Introduction
  BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
- Getting Started
  The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.
- Using BigFix UI
  This guide is for regular users of the BigFix UI.
  - Home
    The customizable dashboard is the home page of the BigFix UI. It shows the applications and reports that you use most as a grid of widgets that you can add, remove, and reorder to match your workflow.
  - Explore
    The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, deployments, sites, and analyses for monitoring and action.
  - Resolve
    The Resolve section provides tools to act on issues and apply remediations across your environment.
  - Reporting
    The Reporting section provides tools to create, view, and manage reports for analysis and decision-making.
  - Administration
    The Administration section helps you manage users and access control in BigFix UI.
    - Application Configuration
      The Application Configuration page is a central administrative hub for the modular applications and integrations that BigFix UI hosts. It lists each application as a card and shows whether the application is configured, so that you can open the configuration page that the application team owns.
    - Identity management
      The Identity management app in BigFix UI is the central place to manage global settings for all applications running within BigFix UI. From here, administrators manage users, roles, account policies, and identity provider configuration.
    - System configuration
      Use System configuration to manage the global settings that every application in BigFix UI shares. In this release, System configuration contains the SMTP settings that BigFix UI uses to send email.
      - Add an SMTP server profile
        Add a mail server profile so that BigFix UI can send scheduled reports, alerts, and system notifications by email. Test the connection before you save the profile.
      - Manage SMTP server profiles
        Edit a saved mail server profile, retest its connection, or remove a profile that you no longer need.
      - SMTP authentication requires TLS
        A profile that turns on Authentication required must use TLS for Connection security. BigFix UI rejects the combination of authentication and an unencrypted connection, because credentials must never travel in cleartext.
      - SMTP configuration reference
        Descriptions of the controls on the SMTP Configuration page, the fields in the server profile form, and the connection status values.
- Support
  For more information about this product, see the following resources:
BigFix UI Administration Guide
Read this guide for information about installing and administering the BigFix UI
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Manage SMTP server profiles

Edit a saved mail server profile, retest its connection, or remove a profile that you no longer need.

Before you begin

At least one SMTP server profile must exist. To add one, see Add an SMTP server profile.

About this task

Each saved profile appears as a card on the SMTP Configuration page. Open the page by expanding Administration in the side navigation, selecting System Configuration, and then selecting the arrow on the SMTP Configuration card.

Procedure

To edit a profile, select Edit on its card.

The card is replaced by the profile form. Change the values that you need, select Test connection, and then select Save changes. As with a new profile, BigFix UI does not enable Save changes until the test succeeds.

To return the form to the last saved values, select Reset inputs. To leave the profile unchanged, select Cancel.
To verify that a saved profile still works, select Test connection at the bottom of its card.

Retest a profile after your mail administrator changes the server, the credentials, or the connection security. The status next to the profile name reflects the result of the most recent test: Connection passed or Connection failed.

If the status is Connection failed, a notification asks you to check the server details. Select Edit, correct the values, and test the connection again. For the values to check, see Connection status.
To remove a profile, select Remove server on its card.

Restriction: BigFix UI requires at least one SMTP server profile. Remove server appears only when two or more profiles are configured. If only one profile exists, you cannot remove it. To replace it, select Edit and change its values, or add the replacement profile first and then remove the original.