Information to collect for restart and cleanup problems

If you receive an error message related to restart and cleanup problems, gather the following information:

1. Reconstruct the sequence of events leading up o the problem. Include any commands entered just before the problem occurred. Write down the exact events that lead to the problem:
   1. What was the first indication of the problem?
   2. What were you trying to do?
   3. What should have happened?
   4. What did happen?
   5. Can you re-create the problem?
2. Obtain a copy of the job log of the first job you submitted.
3. Obtain a copy of the restart and cleanup job log or of the stand-alone cleanup job log.
4. Obtain a copy of the controller MLOG.
5. Obtain a copy of the data store MLOG.
6. Obtain a copy of the unstructured data files.
7. Indicate any other applications that were running when the problem occurred.