Information to collect for data store problems

If you receive an error message related to data store, gather the following information, for any problem that you have.

1. Reconstruct the sequence of events that caused the problem. Include any commands that you entered just before the problem occurred.
   Write down the exact events that lead to the problem:

   1. What was the first indication of the problem?
   2. What were you trying to do?
   3. What should have happened?
   4. What did happen?
   5. Can you re-create the problem?
2. Obtain the original joblog,
3. Obtain the restart and cleanup joblog or the stand-alone cleanup joblog.
4. Obtain a copy of the controller MLOGs, the data store MLOG.
5. Obtain a copy of the UDF and SDF files.
6. Obtain a copy of the EQQDUMP, if available.