Home
HCL Workload Automation for Z
Welcome to the HCL Workload Automation for Z documentation, where you can find information about how to install, maintain, and use the product.
Diagnosis Guide and Reference
Diagnosis guide
Problem analysis procedures
Information needed for a specific problem type

Information needed for a specific problem type

When you have chosen a problem-type keyword, see Initial problem analysis, collect problem documentation and create a keyword string to describe the problem. To do this, gather the information for the specific problem (the associated keyword is in parentheses).

System or user abnormal-termination procedure (ABEND or ABENDU)
Documentation procedure (DOC)
Incorrect output procedure (INCORROUT)
Loop procedure (LOOP)
Message procedure (MSG)
Performance procedure (PERFM)
Wait procedure (WAIT)
Procedure to resolve event-reapplying problems at controller startup

After collecting the documentation using a specific procedure, go to Information needed for all problems to complete the problem description. You can use the HCL Workload Automation for Z problem description sheet, see Problem description sheet, to record all the information related to the problem.