WEB API is not running

Table 1. iAutomate WEB API: Scenario 1
Issue Description WEB API is not running
Modules Impacted Web API

Resolution Steps:

  1. Press Win+R and type inetmgr
  2. Click OK to open IIS.
    Figure 1. WEB API is Not Running
  3. Expand Sites and click HCLiAutomateWEBAPI.
    Figure 2. WEB API is not running (cont.)
  4. If Start under Manage Website section is enabled, click Start to start the services.
  5. If the issue persists, contact the System Administrator.