Database Details - Check Connection failure

Table 1. iAutomate Installer: Scenario 3
Issue Description Database Details - Check Connection failure
Modules Impacted iAutomate Installer

Resolution Steps:

  1. Check the connectivity to the database server.
  2. Ensure that the DB port (1443) is open for communication.
  3. Ensure that the username and password are entered correctly.
  4. Refer to the log and exception files (available where the installer exe has been placed) for more information.