Could not get any response

Table 1. iCrawler: Scenario 4
Issue Description Error message ‘Could not get any response’ appears when iCrawler is being hit.
Modules Impacted iCrawler
Probable Root Cause HCL.iAutomate.iCrawler service is not running

Resolution Steps:

  1. Press Win+R, type services.msc and press Enter to open Windows Services
    Figure 1. HCL.iAutomate.iCrawler
    .
  2. Find service HCL.iAutomate.iCrawler and select it.
  3. Click Start to start the service if it’s not running already.
    Figure 2. HCL.iAutomate.iCrawler
    1