Could not get any response

Table 1. iRecommend Components: Scenario 4
Issue Description Error messages “Could not get any response” appears when EntityModel is being hit.
Modules Impacted EntityModel
Probable Root Cause Service is not running

Resolution Steps

  1. Press Win+R, type services.msc and press Enter to open Windows Services.
    Figure 1. EntityModel Troubleshooting
  2. Find service HCL.iAutomate.EntityModel and select it.
  3. Click Start to start the service if it’s not running already.
    Figure 2. EntityModel Troubleshooting (cont.)
    ca2