404 Resource Not Found

Table 1. iKnowledgeRating: Scenario 3
Issue Description Error message ‘404 Resource Not Found’ when iKnowledgeRating API is hit
Modules Impacted iKnowledgeRating
Probable Root Cause

Paths are not correct in RatingMongo.conf

Port is not correct

Resolution Steps:

  1. If the issue is due to the incorrect paths, refer to the resolution steps mentioned for issue - iKnowledgeRating: Scenario 1 .
  2. Also, check if the correct port is being used. To identify the correct port, perform the following steps:
    • Open RatingMongo.conf
    • Search for Listen xxxx
    • e.g. – Here the image below shows the port set for iKnowledgeRating component is 9000.
      #
Listen 9000
# ports, instead of the default. See also the <VirtualHost>
# directive
  3. The set port is one where iKnowledgeRating is deployed.