Reports

Trend Analytical

This report helps to view reports related to SRs created under selected providers.

Report data is viewed based on the role of the logged in user.
  • The user views all the requested VM by requesters.
  • The user views all the requested data on the VM requested by the requester.
  • The user views the status of the VM.

To view Request Analytical Reports, the user needs to follow the steps below:

  1. On the main menu bar, click Reports, and then click Trend Analytics.
  2. The Trend Analytics screen appears and allows the user to fill in the details in the form to get a requested analytical report.
    Figure 1. Request Trend Analytics

Refer to the below table to understand the fields mentioned in the above figure:

Fields Description
Provider Displays the list of available Cloud service providers and by default first is selected.
Provider Name Displays the Name of provider
Organization Displays the name of organization
Platform Displays the name of Cloud service providers
Cloud Account Displays the name of the environment (cloud endpoint).
Request ID HCL BigFix CLM request unique identifier
Request Date Date on which request is created
Requested By Requester name
Service Catalog Name Displays the name of the selected catalog
Request Status Status of request
Export – Select Type List of Export Types

To view the Request Analytical Report, user needs to follow the below steps:

Cloud Filter- It allows the user to get the filtered result. Based on the requirement, Only the cloud environment related reports are fetched.

  1. Select Provider
  2. Select Request Status
  3. Select From Date and To Date.
  4. Click Apply to get the results.
    Note:
    All fields marked with an asterisk (*) are mandatory
    Figure 2. Request Trend Analytics Report (Cont.)
  5. Click Expand () under Request Id which expands the grid and displays the details of selected VM.
    Figure 3. Request Trend Analytics Report (Cont.)

    Refer to the table below to understand the fields mentioned in the above figure.

    Fields Description
    Request ID HCL BigFix CLM request unique identifier
    Item No Displays the item number
    Provision Date The date on which a resource is provisioned
    Status Displays the status of the particular record.
  6. Click on Request ID prompt the Order Detail.
    Figure 4. Request Trend Analytics Report (Cont.)

If a user want to export the file, follow the below steps:

  1. Select file output as PDF, Excel, or CSV.
  2. Click .
    Figure 5. Request Trend Analytics Report (Cont.)

    The file gets downloaded on the system.

  3. Note:
    All fields marked with an asterisk (*) are mandatory.

Trend Comparison

This section explains how to view the request trend comparison reports of selected date ranges which includes the status of VMs such as approved, pending, cancelled, and so on.This report helps to view reports related to SRs created under selected providers.

To view the Request Trend, Compare Reports,

  1. On the main menu bar, click Reports, and then click Trend Comparison.
  2. The Request Trend Compare screen appears and allows the user to fill in the form to get a request trend report:
    Figure 6. Request Trend Compare

    Refer to the below table to understand the fields mentioned in the above figure.

    Table 1. Request Trend Compare Fields
    Fields Description
    Provider Name of Cloud service providers
    Organization Displays the name of the organization
    Platform Displays the name of cloud service providers
    Cloud Account Displays the name of environment (cloud endpoint)
    User Filter based on user.
    Aggregation Range or type of aggregation
    Report Type Lists various type of report like Comparison Report or Trend Report
    Period Period is the time frame for which user wants data to populate
    Chart Type Defines the type of chart
    From Date Start date of period
    HH:MM Start time of period
    To Date End date of period
    HH:MM End time of period
    Status Filters the status options
    Filters List all available filters like status, platform, organization, user
    Export – Select Type List of Export Types

To view the request trend, and compare the report, users need to follow the steps below:

Cloud Filter - It allows the user to get the filtered result. Based on the requirement, the user gets the result only from the cloud environment.

  1. Select Provider and select Organization.
  2. Select Platform and select Cloud Account.
  3. Select Report Type.
  4. Select Aggregation and Chart Type.
  5. Select Filters.
  6. Select From Date and To Date from the top.
  7. Click Apply to get the results.
    Figure 7. Request Trend Compare (Cont.)
    Figure 8. Request Trend Compare (Cont.)
  8. Rollover, on the pie chart, to get additional information.
    Figure 9. Request Trend Compare (Cont.)

    Refer to the table below to understand the fields mentioned in the above figure.

    Table 2. Request Trend Compare Fields
    Fields Description
    Request ID HCL BigFix CLM request unique identifier
    Request Date Date on which request is created
    Requester Name Requester name
    Organization Name Name of organization of user
    Request Status Displays the status of the request
  9. Click Request ID to get the Order Detail.
    Figure 10. Request Trend Compare (Cont.)
    If you click on the Grid Tab in the request trend and compare screen then the below image is displayed.
    Figure 11. Request Trend Compare (Cont.)

If a user wants to export the file, follow the below steps:

  1. Select file output as CSV.
  2. Click Export.
    Figure 12. Trend Compare (Cont.)
  3. The file gets downloaded on the system.
Note:
All fields marked with an asterisk (*) are mandatory.