Logging into the System

To log into the system, follow the steps listed below.

  1. Firstly, obtain the URL and admin credentials for HCL BigFix CLM. Reach out to the person who has installed HCL BigFix CLM or drop an email to bigfixclm-prodsupport-team@hcl-software.com.
  2. Launch the web browser (Chrome or Edge) and use the HCL BigFix CLM URL and Admin credentials to login to the system.
  3. Currently HCL BigFix CLM is supporting 5 different languages such as English, Japanese, Portuguese, Deutsche, Francis.
  4. Choose language from Language dropdown, default language is English.
    Note:
    Change the password frequently and log out when not using the application.
  5. Post entering the Email Address, system automatically detects the Authentication Type. For admin role Authentication type is Form Based.
  6. The following authentication types are available to login:
    Table 1. Authentication Type
    Authentication Type Description
    Form Based It authenticates users through the credentials that are stored in the database
    LDAP It authenticates users to login through Active Directory (AD) credentials
    SAML Based Authentication It authenticates users through third party Identity Access Management (IAM) that supports SAML based authentication.
    Note:
    HCL BigFix CLM admin has the right to change the default username and password.
    Figure 1. HCL BigFix CLM Login Page
  7. Users will be prompted to add License Key for the first time or in case the existing key is expired.
    Figure 2. HCL BigFix CLM Login Page (Cont.)
  8. Click on the (Click Here) link. The following screen appears.
    Figure 3. License Key Screen
  9. Enter the License Key to activate HCL BigFix CLM.
  10. Click Submit.
    Note:
    Contact HCL BigFix CLM Support Team (bigfixclm-prodsupport-team@hcl-software.com) to get the License Key.
  11. HCL BigFix CLM User will be redirected to Login screen.
    Figure 4. HCL BigFix CLM Login Page
  12. Enter the Password to proceed further.
    Figure 5. HCL BigFix CLM Login Page
  13. Click Login. The HCL BigFix CLM homepage appears as below.
    Figure 6. HCL BigFix CLM Home Page
The Home Page contains the Licensing Details. HCL BigFix CLM licensing should be enhanced to capture the number of CI supported. i.e. License key will have details of the number of CI to be supported by HCL BigFix CLM.
Figure 7. License Report
Refer to the table below to understand the fields mentioned in the above figure and fill in the details:
Table 2. License Report
Section Description
Product Information This section will contain Customer Name, Version No of HCL BigFix CLM Product, Build no deployed-on server, Expiration date, and Number of Providers Created.
CI Quota Usage Cis entitled in license and active Cis
Account Details This section will contain number representation of License periods, Entitled Cis, license expiring in days and active cis as on date.
CI Consumption Report This section shows the report of the CI Consumptions according to the months specified.
  • The CI Consumption Report Provides the details of active CIs data and trending charts of selected period (Default last 10 months’ data will show).
  • Users should be able to export the All-CI Report in CSV format by clicking on icon.
    Figure 8. CI Consumption Report
  • Admin can update the License Details by clicking on icon. On clicking this icon, the user is redirected to the License Key update screen. Refer to the steps 9 to 11 for details.