Changing a customer's password
If customers forget the logon passwords that are assigned during registration, you can reset the password. If no e-mail address is specified during registration, you cannot reset the password for the customer.
Procedure
- Open WebSphere Commerce Accelerator
- Find the customer you want to work with.
- From this list, select the check box next to the customer that you want to work with, and click Reset Password.
-
To authenticate that you are authorized to change passwords, you are prompted to provide your
WebSphere Commerce Accelerator password.
The system generates a password for the customer and e-mails it to the customer's primary e-mail address.