Troubleshooting: Authentication error messages in search utilities
Authentication errors might occur when you run WebSphere Commerce Search utilities with application security enabled.
Problem
Authentication errors that occur when you run search utilities, such as the di-buildindex utility, are not descriptive.
For
example:
org.apache.solr.client.solrj.impl.HttpSolrServer$RemoteSolrException: Expected mime type application/octet-stream but got text/plain.
Solution
The Solr server log file contains more detailed information. For example:
If you specify an incorrect user name in the utility, it is denoted by the following error
message:
000000bd LTPAServerObj E SECJ0369E: Authentication failed when using LTPA. The exception is
com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4537E No principal is found from the 'configadmin1' principal name..
000000bd LTPAServerObj E SECJ0369E: Authentication failed when using LTPA. The exception is
com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4537E No principal is found from the 'configadmin1' principal name..
If you specify an incorrect password in the utility, it is denoted by the following error
message:
000000bd LTPAServerObj E SECJ0369E: Authentication failed when using LTPA. The exception is
com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4513E The password match failed for the 'configadmin' principal name..
000000bd LTPAServerObj E SECJ0369E: Authentication failed when using LTPA. The exception is
com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4513E The password match failed for the 'configadmin' principal name..
To resolve this issue, specify a correct user name and password combination when you run the search utilities.