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User Guide
The information contained in this section applies to WebSphere Commerce Version 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in a newer section.WebSphere Commerce is a single, unified e-commerce platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B), and indirectly through channel partners (indirect business models). WebSphere Commerce is designed to be a customizable, scalable, and high availability solution that is built to leverage open standards. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels.
Operating
IBM Management Center for WebSphere Commerce
The IBM Management Center for WebSphere Commerce, or Management Center, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).
Workspace Management tool
You can use the Workspace Management tool in Management Center to manage and edit workspaces and its tasks and task groups that you are authorized to work with.
Managing roles in workspaces, task groups, and tasks
Workspace managers, task group approvers, and content contributors can only perform tasks associated with their role.
Managing tasks
Your workspace role defines the authorities you have in relation to tasks. For example, you must be assigned the Workspace Manager role to create a task.
Adding comments to tasks
You can add a comment to a task as a reminder to finish something later, a note to state what actions you performed, or extra instructions. All comments are added to the task group, not the individual task.

User Guide
The information contained in this section applies to WebSphere Commerce Version 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in a newer section.WebSphere Commerce is a single, unified e-commerce platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B), and indirectly through channel partners (indirect business models). WebSphere Commerce is designed to be a customizable, scalable, and high availability solution that is built to leverage open standards. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels.
- Planning
  Creating a custom implementation of a WebSphere Commerce store requires a significant amount of planning. From gathering client needs, to deploying the live solution, much work is needed to successfully deploy a custom client store. Use the resources in here to help you plan every phase of store creation.
- Installing
  Review the following sections for information about installing the WebSphere Commerce product, associated maintenance, and WebSphere Commerce enhancements.
- Migrating
  Before you migrate to WebSphere Commerce Version 8.0, review this information to help plan and execute your migration.
- Deploying
  The topics in this section describe how to publish stores to either a test or production environment, and how to deploy customized code.
- Operating
  - IBM Management Center for WebSphere Commerce
    The IBM Management Center for WebSphere Commerce, or Management Center, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).
    - Planning to use Management Center
      If you are using WebSphere Commerce Accelerator, consider using Management Center to manage your store.
    - management-center/refs/rtfgetstart.htm
    - Management Center keyboard shortcuts
      Use the Management Center keyboard shortcuts to access user interface functions or complete tasks, using a single key or combination of keys.
    - Working in extended site stores in Management Center
      If your company operates an extended site, you can perform certain tasks directly from your extended site store within Management Center.
    - Manage content externally for use in Management Center
      If content management capabilities other than the functionality that is provided by default with WebSphere Commerce is required, WebSphere Commerce can be integrated with IBM Web Content Manager. If WebSphere Commerce is integrated with IBM Web Content Manager, you can use content from IBM Web Content Manager content libraries with Management Center objects.
    - Manage marketing externally with IBM Marketing Center
      If your site is integrated with IBM Marketing Center, Management Center users can open IBM Marketing Center from Management Center to upload promotion codes and to create and manage marketing campaigns.
    - Management Center user interface
      The Management Center user interface provides a usable, intuitive, and efficient way to complete your business tasks.
    - Using the Management Center
      The starting point for all Management Center tasks is to open the tooling. Afterward, you can use several methods to complete a task: by selecting menu options, by clicking toolbar buttons, by right-clicking and selecting menus, or by keyboard shortcuts.
    - Catalogs tool
      Use the Catalogs tool in Management Center to manage catalogs, categories, catalog entries, merchandising associations, product attributes, and attachments in your store. The Catalogs tool lets business users create, and manage online catalogs. Catalogs provide a way of organizing the products that you want to sell. You define catalog data in groups of categories and products. Catalog data contains descriptions and pricing information for products and services.
    - Marketing tool
      Use the Marketing tool in Management Center to create and manage marketing campaigns and other store content, excluding catalog content. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers.
    - Promotions tool
      Use the Promotions tool in Management Center to create and manage promotions that support the marketing campaigns for your site.
    - Assets tool
      As a Product Manager, Marketing Manager, or Category Manager, you can use the Assets tool to upload and manage your store assets. The term assets refers to web content that you use on your storefront and in marketing campaigns, such as marketing image files, catalog image files, PDF documents, and multimedia files.
    - Catalog Filter and Pricing tool
      Use the Catalog Filter and Pricing tool in Management Center to create and manage catalog filters, price lists, and price rules. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time.
    - Installments tool
      Use the Installments tool in Management Center to create and manage installment rules that support the payment methods for your site.
    - Commerce Composer tool
      Create pages and build layouts for your store directly in Management Center without involving IT by using the Commerce Composer tool. Take advantage of the tool's page design and management functions to improve your productivity and give you more control over the customer experience.
    - Store Management tool
      As a Seller, Site Administrator, or Channel Manager, you can use the Store Management tool in Management Center to manage your stores. The Store Management tool in Management Center replaces all of the store management features in WebSphere Commerce Accelerator, except store creation and the ability to suspend and resume stores. Continue to use the Store Creation wizard in WebSphere Commerce Accelerator to create new stores; continue to use WebSphere Commerce Accelerator to suspend and resume stores.
    - Workspace Management tool
      You can use the Workspace Management tool in Management Center to manage and edit workspaces and its tasks and task groups that you are authorized to work with.
      - Workspace management
        You can use the Workspace Management tool in Management Center to manage and edit workspaces and its tasks and task groups you are authorized to work with.
      - Managing roles in workspaces, task groups, and tasks
        Workspace managers, task group approvers, and content contributors can only perform tasks associated with their role.
        Working on approved content
        If workspaces are enabled, you might have to work on content outside of a workspace. For instance, if you have changes or additions that must be made quickly without the need for approvals.
        Managing workspaces
        You can only perform tasks associated with your role in workspaces.
        Managing task groups
        Your workspace role defines the authorities that you have in relation to task groups. For example, you must be assigned the Workspace Task Group Approver role to approve a task group.
        Managing tasks
        Your workspace role defines the authorities you have in relation to tasks. For example, you must be assigned the Workspace Manager role to create a task.
        Creating tasks
        Create tasks within a task group so that contributors can do work in Management Center under the task. Try to combine the work that is assigned to a contributor into one task where possible.
        Changing tasks
        You can update tasks that were already created. For example, you can update the task to include new contributors.
        Deleting tasks
        When you delete an inactive task, the task is deleted from the system. You cannot delete a task once the task has been activated.
        Completing tasks
        If you have completed all of the content changes in a task, you can mark the task as completed.
        Approving and rejecting task groups
        If you are a Workspace Task Group Approver, you can approve or reject task groups when all of the tasks in the task group have been completed by the Workspace Content Contributors.
        Reactivating tasks
        You can reactive tasks that are in the completed state. Once reactivated, tasks are changed from a completed state to active, and moved to the To Do list.
        Viewing workspace tasks and task details
        Tasks provide a separation of responsibility. Each task is an individual unit of work that contributes to the completion of an activity. You can view tasks that are assigned to you in the Management Center.
        Viewing workspace task details
        Each task is an individual unit of work that contributes to the completion of an activity. The Workspace Content Contributor and Workspace Content Approver can view the tasks and task details that are assigned to them in the Management Center.
        Searching for tasks
        After you create a task, you can search for tasks in the Workspace Management tool. You can search for tasks by using quick search or advanced search.
        Working on tasks
        If workspaces are enabled, you must be in working mode before you can work on activities that were assigned to you in the Management Center. Once in working mode, any changes that are made to your store in the Management Center, are made only within the workspace to which the task belongs.
        Adding comments to tasks
        You can add a comment to a task as a reminder to finish something later, a note to state what actions you performed, or extra instructions. All comments are added to the task group, not the individual task.
        Viewing task comments
        View comments from other workspace managers and contributors to track details about changes made under tasks.
        Viewing task changes
        All changes made to business objects within a task are listed in the History pane as either create, modify, or delete history records. You can view a list of changes made to task by viewing the History tab.
        Comparing task changes with approved content
        All changes that are made to business objects within a task are listed in the History pane as either create, modify, or delete history records. Comparing a modified business object with the approved content displays both versions of the object side by side for quick comparison.
        Undoing task changes
        Task group approvers can undo changes that are made under a task. Undoing task changes gives task group approvers more control over how they can manage tasks and task groups.
    - Previewing a store
      Preview your store to ensure that changes made in Management Center show up in your store as expected. You can use store preview in production, authoring, and staging environments.
    - Management Center frequently asked questions (FAQ)
      Find answers to some of the most frequently asked questions about the Management Center.
    - Management Center Troubleshooting
      If you encounter issues with the Management Center that are not related to any specific tool, review this troubleshooting topic to solve common problems.
  - WebSphere Commerce Accelerator
    Use the WebSphere Commerce Accelerator to maintain online stores.
- Integrating
  Topics in the Integrating category highlight the tasks that are commonly performed for using WebSphere Commerce in combination with other products.
- Administering
- Tutorials
  WebSphere Commerce provides many tutorials to help you customize and understand your WebSphere Commerce instance and stores.
- Samples
- Developing
  The topics in the Developing section describe tasks performed by an application developer.
- Compliance
  The following section describes how you can leverage WebSphere Commerce features and functionality to help your site be compliant with different privacy and security standards.
- Securing
  These topics describe the security features of WebSphere Commerce and how to configure these features.
- Performance
- Troubleshooting

Adding comments to tasks

You can add a comment to a task as a reminder to finish something later, a note to state what actions you performed, or extra instructions. All comments are added to the task group, not the individual task.

About this task

The comments are visible to all Workspace Content Contributors with access to a task in the parent task group, and any Workspace Content Approvers for the task group after all of the tasks in the task group are completed.

Procedure

Open the Workspace Management tool.
Select a task and view the Comments tab.
To add a new comment, click New
A new row is added to the list view.
Select the new row and add a comment.
Click Save; then click Close.

What to do next

Note: If you have not saved the new comment, you can easily remove it by selecting the comment; then click

Delete. However, once saved, the comment cannot be deleted.