Troubleshooting: Instance creation fails during database configuration
A WebSphere Commerce instance creation fails while you configure a remote database. This error condition might occur after the installation of a WebSphere Commerce fix pack.
Problem
When you attempt to create an instance after a fix pack installation, instance creation fails during remote database configuration. An error similar to the following message is logged in the createInstanceANT.err.log file:BUILD FAILED file:/opt/IBM/WebSphere/CommerceServer80/config/deployment/xml/configureDatabase.xml:139: execTask returned: 8
Solution
Add thenon-root_user
to the
db2_instance_group
on your remote database machine. Try to create the instance
again after the user was added.Note: You can also encounter errors when you are running a process or utility
if the input parameters that are used to establish a database connection are incorrect. To validate
that a database connection can be established with the configured input parameters, use the database
connection validation utility. For more information about running this utility, see Running the database connection validation utility.