Uninstalling WebSphere Commerce fix packs

Uninstalling the fix pack restores the WebSphere Commerce product files to the previous level. These instructions also remove the fix pack code from those WebSphere Commerce or WebSphere Commerce Payments instances that were updated at the same time the fix pack was applied to your system.

About this task

If you have enabled features of WebSphere Commerce feature packs, you should not uninstall the fix pack that supports the feature pack. Refer to the prerequisites listed in Installing WebSphere Commerce feature packs interactively to determine which fix pack is required by the feature pack.

WebSphere Commerce instances or WebSphere Commerce Payments instances created after the installation of a fix pack cannot be restored to a lower level. For example, if an instance is created after you upgrade to Fix Pack 5, the instance cannot be restored to a lower level, such as Fix Pack 1. Instead of attempting to restore the instance, you should create a new instance.
SolarisLinuxAIXNote: Fix packs that were installed by the root user must be uninstalled by the root user.

Procedure

  1. Windows Log on with a user ID that is a member of the Windows Administration group.
  2. SolarisLinuxAIX Log on:
    • As a root user
    • WebSphere Commerce Version 7.0.0.9 or laterFeature Pack 8Or as a non-root user that owns WC_installdir
  3. For IBM i OS operating system Log on with a user profile that has *SECOFR authority.
  4. Complete one of the following steps:
    • To remove the fix pack from the WebSphere Commerce product, stop the following servers:
      • WebSphere Commerce Help server.
      • WebSphere Commerce Configuration Manager server.
    • To remove the fix pack from the WebSphere Commerce instance or the WebSphere Commerce Payments instance only, start the following servers:
      • WebSphere Commerce database server.
      • WebSphere Commerce Application Server. For example, server1.
      • If you have a federated environment:
        • The WebSphere Application Server nodeagents are started.
        • The WebSphere Application Server deployment manager is started.
  5. Uninstall using one of these methods:
    OptionDescription
    WebSphere Commerce Developer Uninstalling WebSphere Commerce Developer fix packs with the IBM Installation Manager
    GUI uninstallation Complete this section to uninstall the WebSphere Commerce fix pack. If you have applied the fix pack to your WebSphere Commerce or WebSphere Commerce Payments instance, you must uninstall the fix pack from that instance before uninstalling the fix pack from the WebSphere Commerce installation directory:
    Silent uninstallation Complete this section to silently uninstall the WebSphere Commerce fix pack. If you have applied the fix pack to your WebSphere Commerce or WebSphere Commerce Payments instance, you must uninstall the fix pack from that instance before uninstalling the fix pack from the WebSphere Commerce installation directory: