Troubleshooting: File upload
By default, WebSphere Commerce allows you to upload a file of up to 10 MB in size. You can upload a file where the size exceeds the limit by changing the maximum upload size.
- Open the WebSphere Commerce configuration file in a text editor.
- Locate the
Attachment
element. - Within the
Attachment
element, locate theCommand
element corresponding to the type of file you are attempting to upload and change the value of itsmaxuploadsize
attribute as follows:<Command maxuploadsize=" new_size" name=" command_name" .../>
where new_size is the size you want (in bytes) and command_name is one of
StoreBannerUpdate
,StoreLogoUpdate
,ContractUpload
, and so on, as applicable. - Save your changes and close the file.
- Next, open the WebSphere Web server plug-in configuration file,
WAS_installdir/config/cells/plugin-cfg.xml
, for editing. - Locate the
ServerCluster
element for your server cluster and change the value of itsPostSizeLimit
attribute as follows:<ServerCluster ... Name=" cluster_name" PostSizeLimit=" new_size" ...>
where cluster_name is cell_name
_ instance_name_Cluster
and new_size is the desired size (in bytes) as before. For more information about editing the plug-in configuration, see the Manually editing the plug-in configuration topic. - Save your changes and close the file.
- Restart the Web server and your WebSphere Commerce instance to apply the changes.