Welcome
BigFix SaaS User Guide
This guide is for the regular users of BigFix SaaS.
Fixlet Explorer
Fixlet Explorer enables users to view and manage Fixlets, which are sets of instructions for the BigFix agent to execute on devices. Users can filter and deploy Fixlets, access detailed information on CVEs, and navigate through a data table displaying relevant Fixlet details.
Fixlet Details page
Learn about the various widgets present on the Fixlet Details page. Widgets help you learn more about a deployment, Fixlet, specific relevance script, or understanding a Fixlet's origins.

BigFix Documentation Homepage
BigFix SaaS Documentation
Welcome to BigFix SaaS, your comprehensive solution for cloud-based endpoint management. BigFix SaaS combines the reliability and control of BigFix with the flexibility of the cloud. Whether transitioning from an on-premises setup or exploring new possibilities, BigFix SaaS delivers simplicity, scalability, and security.
BigFix SaaS Overview
BigFix SaaS is a software-as-a-service based endpoint management platform that automates the management, patching, and inventory of nearly 100 different operating system versions.
Release Notes
Learn about the updates, new features, and administrative capabilities introduced across BigFix SaaS Remediate releases. Select a release version to view the latest enhancements to your environment.
Introduction
BigFix SaaS is an endpoint management platform that automates patch management and inventory across various operating systems and apps. Benefits include cost savings, accessibility, scalability, automatic updates, quick deployment, reliability, high compatibility, SaaS security, and reduced hardware requirements.
Getting Started with BigFix SaaS
This guide helps you get started with BigFix SaaS solution for managing your endpoints. BigFix SaaS is designed to simplify and streamline the management of users, devices, and deployments within your organization.
BigFix SaaS User Guide
This guide is for the regular users of BigFix SaaS.
- My Dashboard
  My Dashboard is the main page where users can add devices to their deployment and access additional functionality through icons for notifications and user profiles. The platform allows customization with light or dark mode at the account level, affecting all users.
- Custom Remediation
  Remediate devices on demand using your own Bash, PowerShell, or Action Scripts. Ideal for applying quick fixes, registry changes, or patching apps not covered by default content.
- CyberFOCUS
  CyberFOCUS is a threat intelligence and remediation feature within BigFix SaaS Remediate that provides visibility into CISA KEV (Known Exploited Vulnerabilities) and MITRE ATT&CK reports. It enables users to assess their security posture and take proactive remediation actions based on real-world threat intelligence.
- Deployment Manager
  The Deployment Manager in BigFix streamlines the process of executing actions on devices within a deployment. It allows users to initiate and monitor deployments, which can range in complexity from quick tasks completed in minutes to more involved processes that may take days to finish on all targeted devices.
- Device Explorer
  Use the Device Explorer Dashboard in BigFix to explore all connected devices in table and chart formats. Filter, sort, add devices, perform remediation, schedule maintenance, and export reports—all from one unified view.
- Fixlet Explorer
  Fixlet Explorer enables users to view and manage Fixlets, which are sets of instructions for the BigFix agent to execute on devices. Users can filter and deploy Fixlets, access detailed information on CVEs, and navigate through a data table displaying relevant Fixlet details.
  - Fixlet Details page
    Learn about the various widgets present on the Fixlet Details page. Widgets help you learn more about a deployment, Fixlet, specific relevance script, or understanding a Fixlet's origins.
  - Deploying Fixlets
    Learn how to deploy Fixlets using the Fixlet Explorer deployment wizard. Get to know about the optional customizations that you can configure for each step of the wizard.
- Fixlet Streams
  Fixlet Streams help to automate the process of remediating endpoint vulnerabilities, such as patch and update deployments, while offering flexibility for manual intervention when critical issues arise. The feature ensures routine security and compliance tasks are handled efficiently, freeing up IT teams to focus on strategic initiatives. Additionally, it allows for ad-hoc remediation, enabling swift responses to urgent issues like zero-day vulnerabilities.
- Protection Level Agreement (PLA)
  Protection Level Agreements are a set of baselines that combine device contexts, and desired patch levels and compliance standards for a given set of Fixlets against agreed-to organisational service levels by key stakeholders including IT, Security, and the overall organization.
- All Reports
  The All Reports page provides a central location to view, manage, and organize all reports available in BigFix SaaS. From this page, you can apply filters, delete reports, and manage report visibility. You can also mark reports as Favorites.
- Migrate
  The Agent Migration feature allows you to seamlessly migrate your devices from BigFix on-premises to BigFix SaaS. This process utilizes a universal Fixlet for deployment and allows users to track the migration status through the migration dashboard.
- User Management
  The User Manager application in BigFix SaaS provides administrators with a robust interface to efficiently manage user accounts, roles, permissions, and activities in BigFix SaaS. This guide walks you through the process of creating new users, disabling or deleting existing users, setting passwords, managing roles, and more, ensuring you have a smooth and efficient experience.
- Integrated Vulnerability Remediation
  Integrated Vulnerability Remediation (IVR) provides a real-time overview of security vulnerabilities categorized by severity, using both the Common Vulnerability Scoring System (CVSS) and the Vulnerability Priority Rating (VPR). Use this feature to configure data sources, visualize vulnerability data in charts, and manage individual vulnerabilities in a detailed table. You can also manually import vulnerability data from external sources using the Universal Vulnerability Ingestion (UVI) feature. You can remediate vulnerabilities directly from the dashboard and export the data.
Guides in PDF format
This section contains links to PDF versions of all the BigFix SaaS product guides.
Frequently Asked Questions

Fixlet Details page

Learn about the various widgets present on the Fixlet Details page. Widgets help you learn more about a deployment, Fixlet, specific relevance script, or understanding a Fixlet's origins.

The Fixlet Details page allows to drill down into a Fixlet for its specific information. These details can be especially useful when evaluating whether to deploy a particular Fixlet, explore the specific relevance script, or understand more about the Fixlet’s origins.

To access the Fixlet Details page, click on the Fixlet name from the data table. Once loaded, the Fixlet Details page has several widgets that display properties that are unique to the selected device.

Overview - Fixlet Properties

The Fixlet Properties widget is located in the center of the page. The Fixlet Properties widget displays properties associated with the Fixlet, such as its severity, author, and release date.

Relevance

Relevance is a scripting language used by BigFix to create Fixlets. While it is not required to learn Relevance, understanding the relevance definitions and the criteria that the Fixlet satisfies can be beneficial. Click View All in the widget’s header to see the full Relevance query.

This widget presents the Fixlet relevance code, allowing comprehension of the relevance definitions and criteria fulfilled by the Fixlet. Click View All in this widget to display the entire relevant statement for the selected Fixlet.

Actions

This widget displays the actions that the selected Fixlet will execute when it is run on targeted, relevant devices. These actions are the actual commands that are run on the devices. Some Fixlets include multiple actions. You can view all available actions for a Fixlet by selecting the Action dropdown menu.

Relevant Devices

This tab displays information about the relevant devices, including their names, dates last seen, IDs, OS family, operating systems, device types, associated IP addresses, DNS name, and associated MAC addresses.

Deployments

This tab shows a chronological list of every deployment in which this Fixlet has been included.