Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
  - Definition of terms that are used in BigFix® Remote Control
  - The BigFix® Remote Control console
  - Dashboards overview
  - Functions within BigFix® Remote Control
    - Deploy remote control components
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The BigFix® Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
      - Retrieving target installation and security data
      - Retrieving audit events data
      - Retrieve user, session, and performance data
      - Retrieve session connection data
        The Remote Control Target Log (Start/Stop) analysis is used for gathering the audit events from any computers in your environment that have the BigFix® Remote Control target component installed.
      - Retrieve session activity data
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the device driver for the IBM® virtual smart card reader and certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix Remote Control server.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    BigFix® Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
    Various resources are available for support of the product, including the Knowledge Center, BigFix Support Center, BigFix Support Portal, BigFix Developer, BigFix Wiki, and HCL BigFix Forum.
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Retrieve session activity data

The Remote Control Target Logs analysis is used for gathering the audit events from any computers in your environment that have the BigFix® Remote Control target component installed. The information is retrieved and updated every 6 hours. This information is useful for auditing purposes. Details of the actions that were carried out during a remote control session are displayed. For example, a change in session type or a file transfer. The controller user in the session is also displayed.

If the analysis is active, the computers that this analysis was relevant for are displayed in the Results tab. Double-click a computer to see summary data for the selected computer. The data includes a section for the target log entries that are retrieved by the Remote Control Target Logs analysis. You can also expand the Applicable Computers entry and filter the data further by specific retrieved properties.

Note: To view the complete information for the reason codes, use the web reports feature to display the output. For more information about web reports, see Viewing web reports.