Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
  - Definition of terms that are used in BigFix® Remote Control
  - The BigFix® Remote Control console
  - Dashboards overview
  - Functions within BigFix® Remote Control
    - Deploy remote control components
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The BigFix® Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the device driver for the IBM® virtual smart card reader and certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix Remote Control server.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    BigFix® Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
    Various resources are available for support of the product, including the Knowledge Center, BigFix Support Center, BigFix Support Portal, BigFix Developer, BigFix Wiki, and HCL BigFix Forum.
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Respond to warnings

During the discovery process, if issues are found that interfere with the normal operation of the BigFix® Remote Control components, a Warnings node is displayed in the BigFix® Remote Control navigation tree.

Note: If no issues are found during the discovery process, this node is not displayed in the navigation panel.

This node displays relevant Fixlets that you can use to resolve the issues on any applicable computers. When the BigFix® Remote Control target software is installed, a default firewall rule is created to open the inbound BigFix® Remote Control port. If the target operating system is blocking this port, use a Fixlet to add a rule to enable inbound TCP connections for BigFix® Remote Control.

Note: The SUSE firewall Fixlet is not relevant when the firewall is started manually, it is only relevant when the firewall is in automatic mode.