Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
  - Definition of terms that are used in BigFix® Remote Control
  - The BigFix® Remote Control console
  - Dashboards overview
  - Functions within BigFix® Remote Control
    - Deploy remote control components
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The BigFix® Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the device driver for the IBM® virtual smart card reader and certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix Remote Control server.
      - Configuring the server for single sign-on during installation
        During the installation of the BigFix® Remote Control server, you can configure support for SAML V2.0 authentication.
      - Configuring the server for single sign-on after installation
        After you install the BigFix® Remote Control server, you can configure it to support SAML 2.0 authentication.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    BigFix® Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
    Various resources are available for support of the product, including the Knowledge Center, BigFix Support Center, BigFix Support Portal, BigFix Developer, BigFix Wiki, and HCL BigFix Forum.
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Configure single sign-on (SSO) on the server

BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix® Remote Control server.

You can configure Single Sign-On (SSO) in multiple ways.

During the BigFix® Remote Control server installation.
After you install the server.

After you configure SSO and access the remote control server, you are redirected to the SAML Identity Provider logon page to log on. The remote control server UI logon page is no longer displayed. However, the admin user ID must be able to log on to the remote control server without using SSO. Type the following URL in your browser to log on with the admin user ID when SSO is enabled. https://[serverurl]/trc/altLogon.do, where [serverurl] is the URL of your remote control server.