Registering computers through the Self Service Portal

Endpoint users must register computers to themselves from the Self Service Portal by using a personal identification number (PIN). Use this procedure if you are an endpoint user and want to register a computer to your account from the Self Service Portal.

Before you begin

Ensure that you have the latest version of the client dashboard.

Procedure

  1. Log in to the Self Service Portal.
    For more information, see Accessing the Software Distribution Self Service Portal.
  2. If you enabled the Mobile Device Management Self Service Portal, click Available Software tab.
  3. Click Add a Computer or the computer icon.
    Figure 1: Add a computer

    Add a computer
  4. Locate the PIN of the computer that you want to register.
    Windows computers
    You can view the PIN from the bottom of the Available Software tab of the client dashboard.
    Figure 2: Web portal registration PIN in the Client Dashboard for Software

    Web portal registration PIN in the Client Dashboard for Software
    The client dashboard is also known as the IBM BigFix Support Center. For more information about this dashboard, see Client Dashboard for Software Offers.
    Earlier versions of the client dashboard do not display the PIN. You can locate it at HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\EnterpriseClient\SSP_PIN.
    Mac and Linux computers
    You can locate the PIN at /var/opt/BESClient/SSP_PIN.
    Note: If you cannot locate your PIN, contact your IT administrator.
  5. Enter the PIN in the Self Service Portal.
    Figure 3: Enter the PIN

    Enter the PIN

Results

When the computer registration is complete, the computer is added in the Self Service Portal.

What to do next

The endpoint user can view and select the available software to install on the registered computer. For more information, see Installing software from the Self Service Portal.