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BigFix Workspace - US Federal
BigFix Digital Employee Experience (DEX)
Integrations available with DEX
The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
Remote Control Integration
Remote Control enables you to troubleshoot any endpoint live by taking remote access of the machine. For more information, refer to https://help.hcl-software.com/bigfix/11.0/lifecycle/remotecontrol.html.

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- BigFix Digital Employee Experience (DEX)
  - Using DEX
    Welcome to the BigFix DEX documentation, where you can find information about how to install and configure BigFix DEX (Digital Employee Experience). DEX is a endpoint experience management application that provides simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
  - Administrating DEX
  - Knowing BigFix UI
    BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
  - Integrations available with DEX
    The Service Now, Remote Control and Historical data integration are available using the APIs. For information on the respective areas, refer to their documentations.
    - Service Now Integrations
      DEX allows you to integrate Service Now
    - Out-of-the-box /historical reporting
      BigFix DEX provides Out-of-the-Box (OOTB) Historical reports that are pre-configured to see DEX score trends over the current year.
    - Remote Control Integration
      Remote Control enables you to troubleshoot any endpoint live by taking remote access of the machine. For more information, refer to https://help.hcl-software.com/bigfix/11.0/lifecycle/remotecontrol.html.
  - Troubleshooting DEX Application Issues
    This section provides sinformation about the types of issues and te ways to solve it.
- BigFix Resolve

Remote Control Integration

Remote Control enables you to troubleshoot any endpoint live by taking remote access of the machine. For more information, refer to https://help.hcl-software.com/bigfix/11.0/lifecycle/remotecontrol.html.

Note: The minimum RC version for the integration is 10.1 FP6.