Welcome
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Installing on Linux systems
After understanding the terms and the administrative roles, you are ready to actually get authorized and install the programs.
Downloading BigFix
Download BigFix from HCL License & Delivery Portal (Flexnet).

BigFix Documentation Homepage
BigFix 11 Platform Documentation
Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.
Detailed system requirements
The content of this page has moved to the HCL Support site. You will be redirected shortly. If the auto-redirect fails for some reason, use this link: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0104120.
Platform guides in PDF format
Following is a list of links to the BigFix Platform user guides in PDF format:
Common Criteria Certification
Getting Started
Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.
HTTPS across BigFix applications
This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
- Special notice
- Edition notice
- Introduction
  BigFix aims to solve the increasingly complex problem of keeping your critical systems updated, compatible, and free of security issues. It uses patented Fixlet technology to identify vulnerable computers in your enterprise. With just a few mouse-clicks you can remediate them across your entire network from a central console.
- BigFix Platform Unicode Support Overview
  BigFix Platform V11 gathers data from BigFix clients deployed with different code pages and languages. It encodes all data into UTF-8 format, and reports it back to the BigFix server.
- Sample deployment scenarios
  The following deployment scenarios illustrate some basic configurations taken from actual case studies.
- Requirements and assumptions
  BigFix runs efficiently using minimal server, network, and client resources.
- Types of installation
  Before you install the product, decide if you want to do an evaluation or production installation.
- Managing licenses
  You must obtain a license key before you can install and use BigFix.
- Before installing
  Before running the installation make sure that you read the following topics and run the requested activities if needed.
- Installing on Windows systems
  Now that you understand the terms and the administrative roles, you are ready to get authorized and install the programs.
- Installing on Linux systems
  After understanding the terms and the administrative roles, you are ready to actually get authorized and install the programs.
  - Installing and configuring DB2
    BigFix 11 Server installation on Linux has IBM DB2 as a prerequisite. It must be installed before the BigFix Server is installed.
  - Installing and configuring MS SQL
    Starting from BigFix Version 11 Patch 1, the Linux Server installation introduces the support of Red Hat 9 x86 64-bit with Microsoft SQL Server database.
  - Installing and configuring DB on Cloud
    Starting from BigFix Version 11 Patch 2, the Linux Server installation introduces the support of Red Hat 9 x86 64-bit with Google Cloud SQL for Microsoft SQL Server 2022 database.
  - Downloading BigFix
    Download BigFix from HCL License & Delivery Portal (Flexnet).
  - Performing an evaluation installation with DB2
    To install a BigFix server with an evaluation license on Linux with DB2, perform the following steps:
  - Performing an evaluation installation with MS SQL
    To install a BigFix server with an evaluation license on Linux with MS SQL, perform the following steps:
  - Installation Command Options
    You can run the Production or Evaluation installation in interactive or silent mode. You can use a single installer for different components.
  - Installing the components
  - Installation Folder Structure
    After the BigFix installation, you can see the following folder structure.
  - Configuration, Masthead, and Log Files
    At the end of the installation you can find the following BigFix files containing the settings of the installed components and the installation messages.
  - Managing the BigFix Services
    Procedure to manage the services.
  - Changing the DB2 port
  - Removing the BigFix components from Linux
    If you have one or more BigFix components installed on a computer, you can remove all of them at once, or one at a time.
  - DSA on Linux
- Installing the clients
  Install the BigFix client on every computer in your network that you want to administer, including the computer that is running the console.
- BigFix Administration Tool
  The BigFix Administration Tool, also called BESAdmin, is the tool we use to perform configuration changes and maintenance operations.
- Post-installation configuration steps
  After having run the installation, make sure that you read the following topics and run the requested activities if needed.
- Managing relays
  Relays can significantly improve the performance of your installation.
- Introduction to Tiny Core Linux - BigFix Virtual Relay
  Follow the step-by-step sequence of operations needed to build the virtual machine, from the downloading of the ISO image to the complete setup and configuration of the BigFix Virtual Relay.
- Setting up a proxy connection
  If your enterprise uses a proxy to access the Internet, your BigFix environment can use that communication path to gather content from sites.
- Running backup and restore
  You can schedule periodic backups (typically nightly) of the BigFix server and database files, to reduce the risk of losing productivity or data when a problem occurs by restoring the latest backup.
- HA and DR configurations
  Starting with BigFix Platform Version 11.0.4, it is easier to use third-party technologies to implement High Availability (HA) and Disaster Recovery (DR) configurations for the BigFix Server component on Windows.
- Upgrading
  The steps to upgrade the BigFix Platform.
- SQL Server parallelism optimization
  The performance of an SQL Server database instance can often be improved by small tweaks. Performance might also be hindered by simple oversights. In fact, some SQL Server parallelism settings have suboptimal default values. Moreover, they have to be re-tuned after an hardware upgrade. Other issues might arise from inadvertent hardware configurations, especially when SQL Server is hosted on a virtual machine (VM).
- Known limitations and workarounds
  This section describes the known limitations and possible workarounds.
- Logging
  This section describes the log files associated with the BigFix components.
- Uninstalling the BigFix client
  To uninstall the BigFix client installed on the various operating systems, see the following sections.
- Glossary
  This glossary provides terms and definitions for the BigFix software and products.
- Support
  For more information about this product, see the following resources:
- Accessibility features for BigFix
  Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
- Notices
Configuration Guide
Learn how to configure BigFix according to your needs.
Console Operator's Guide
Learn how to work with the BigFix Console.
Asset Discovery User's Guide
Learn how BigFix Asset Discovery works.
Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
BigFix Explorer Guide
Learn how the BigFix Explorer feature extends the power of BigFix.
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Downloading BigFix

Download BigFix from HCL License & Delivery Portal (Flexnet).

You can download BigFix also from the support site at http://support.bigfix.com/bes/install/downloadbes.html.

To install the server component, download one of the following files from HCL License & Delivery Portal:

Table 1. Parts required for installing BigFix Server Version 11 Patch 1
Software Name	Image
BigFix Platform Install V11.0.1 for Multiplatform Multilingual	`HCL_BigFix_v11.0.1.104_Win_Lnx_Install.zip`
BigFix Platform Install V11.0.1 with DB2	`ServerInstaller_11.0.1.104-db2-rhe7.x86_64.tgz`
BigFix Platform Install V11.0.1 with MS SQL	`ServerInstaller_11.0.1.104-mssql-rhe7.x86_64.tgz`

To extract the BigFix Linux Server installation files, perform the following steps:

Copy the compressed file on your Linux Server.
Extract the compressed file.