Welcome
BigFix UI User's Guide
Read this guide for an introduction to the BigFix UI tools, concepts, and terminology.
Using BigFix UI
This guide is for regular users of the BigFix UI.
Explore
The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, deployments, sites, and analyses for monitoring and action.
Surveys
The Surveys page lets you create and track surveys that collect feedback from endpoint users about their digital experience. Use it to review every survey, check its status and score, and deploy a survey to devices.

BigFix Documentation Homepage
BigFix 11 Platform Documentation
Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.
Detailed system requirements
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Platform guides in PDF format
Following is a list of links to the BigFix Platform user guides in PDF format:
Common Criteria Certification
Getting Started
Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.
HTTPS across BigFix applications
This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Configuration Guide
Learn how to configure BigFix according to your needs.
Console Operator's Guide
Learn how to work with the BigFix Console.
Asset Discovery User's Guide
Learn how BigFix Asset Discovery works.
Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
BigFix Explorer Guide
Learn how the BigFix Explorer feature extends the power of BigFix.
BigFix MCP Server Guide
Learn how the BigFix Platform MCP Server extends the capabilities of BigFix by allowing compatible AI clients to use BigFix functionalities through the Model Context Protocol (MCP).
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
BigFix UI User's Guide
Read this guide for an introduction to the BigFix UI tools, concepts, and terminology.
- Introduction
  BigFix UI is a unified interface that consolidates multiple BigFix capabilities into one modern application. It provides IT operations and security teams with a centralized workspace to manage endpoints, remediate vulnerabilities, and generate reports.
- Getting Started
  The Getting Started section introduces key features that help users begin working with the BigFix UI. It provides a foundation for understanding how to access the system securely, navigate common features, and apply guided recommendations to improve efficiency and compliance.
- Using BigFix UI
  This guide is for regular users of the BigFix UI.
  - Home
    The customizable dashboard is the home page of the BigFix UI. It shows the applications and reports that you use most as a grid of widgets that you can add, remove, and reorder to match your workflow.
  - Explore
    The Explore section provides a centralized view of core BigFix resources. It helps administrators and operators quickly access devices, fixlets, deployments, sites, and analyses for monitoring and action.
    - Devices
      The Device Explorer lets you view, monitor, and act on all the devices connected to your BigFix environment. Use the Overview page for a high-level, chart-based summary, and the List view page to work with device inventory in a customizable table.
    - Fixlets
      Fixlet Explorer enables users to view and manage Fixlets, which are sets of instructions for the BigFix agent to execute on devices. Users can filter and deploy Fixlets, access detailed information on CVEs, and navigate through a data table displaying relevant Fixlet details.
    - Deployments
      Monitor and manage deployments across your environment from the Deployment Manager page - view deployment status, filter and search the list, and stop or delete existing deployments.
    - Software
      BigFix Software Distribution (SWD) on the BigFix UI (BFUI) is a centralized, enterprise-grade solution for deploying and managing software across all endpoints in your network — providing full control, audit visibility, and end-user self-service through a modernized web interface.
    - Sites
      The Sites page is the central workspace for viewing and managing the BigFix sites in your deployment. Use it to review every public and custom site, check how many devices are subscribed to each site, and create custom sites to host your own content.
    - Surveys
      The Surveys page lets you create and track surveys that collect feedback from endpoint users about their digital experience. Use it to review every survey, check its status and score, and deploy a survey to devices.
    - Analyses
      The Analyses app lets you collect and review device data in BigFix. Use it to create analyses, define the devices they apply to, and manage the properties that each analysis reports.
  - Resolve
    The Resolve section provides tools to act on issues and apply remediations across your environment.
  - Reporting
    The Reporting section provides tools to create, view, and manage reports for analysis and decision-making.
  - Administration
    The Administration section helps you manage users and access control in BigFix UI.
- Support
  For more information about this product, see the following resources:
BigFix UI Administration Guide
Read this guide for information about installing and administering the BigFix UI
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Surveys

The Surveys page lets you create and track surveys that collect feedback from endpoint users about their digital experience. Use it to review every survey, check its status and score, and deploy a survey to devices.

A survey asks endpoint users a question about their digital environment. Star rating surveys feed the sentiment score. Single choice and multiple choice surveys collect qualitative feedback only.

To open the page, expand Explore in the side navigation, and then select Surveys. The page header shows the time of the last update, and a counter above the data grid, such as 22 Surveys, shows the total number of surveys.

Note: Devices can answer a survey only if the BigFix Self-Service Application is installed and the Survey tab is enabled.

Entitlement

Required: BigFix Workspace / BigFix DEX entitlement enabled on the BigFix license.
Check: Navigate to Settings > Licensing to verify that the DEX entitlement status shows as active.

User permissions

Required role: DEX Operator, Workspace Operator (or Master Administrator).
Required scope: Read/manage access to target Devices, Device Groups, and DEX Dashboards within the BigFix UI.

Prerequisites

BigFix UI installed, configured, and connected to the BigFix Server.
BigFix Scanner and the DEX Scanner Plugin deployed to target managed endpoints.
BigFix Self Service Application version 3.4.4.
Target endpoints subscribed to the relevant DEX sites and actively collected metrics (CPU/memory usage, crash reports, boot/login times).

Full documentation

Full feature documentation: Survey management

Related

BigFix Workspace