Welcome
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
Power Management User's Guide
Power Management is policy-driven software for distributed environments. Built on BigFix technology, it allows you to apply conservation policies infrastructure-wide, while providing the granularity to apply power management policies to a single computer.
Troubleshooting
Find procedures for collecting diagnostic data for Power Management support cases, enabling debug logging for the Wake-on-LAN Medic, and troubleshooting Wake-on-LAN issues.

BigFix Documentation Homepage
BigFix 10 Lifecycle Documentation
Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.
BigFix Platform
BigFix Query
Lifecycle overview
BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.
Lifecycle guides in PDF format
Following is a list of links to the BigFix Lifecycle guides in PDF format:
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
OS Deployment
BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
- Power Management Setup Guide
  Power Management is policy-driven software for distributed environments. Built on BigFix technology, it allows you to apply conservation policies infrastructure-wide, while providing the granularity to apply power management policies to a single computer.
- Power Management User's Guide
  Power Management is policy-driven software for distributed environments. Built on BigFix technology, it allows you to apply conservation policies infrastructure-wide, while providing the granularity to apply power management policies to a single computer.
  - Overview
    With the BigFix® Power® Management solution, IT organizations can enforce conservation policies across the enterprise, while providing granularity that enables application of these policies to a single computer. Specifically, you can monitor, manage, and control the power usage settings on the computers in your network.
  - Key features
    This section defines the purpose and function of key features of Endpoint Manager Power® Management:
  - Top use cases
    Explore the top use cases for BigFix Power Management, including reducing energy costs through power policies, tracking and reporting power consumption, scheduling Wake-on-LAN for off-hours maintenance, detecting PC Insomnia, and enabling end-user self-service through the client-side dashboard.
  - Quick start
    Get measurable power savings in four steps: review your baseline, deploy a power profile, remediate non-compliant endpoints, and enable Wake-on-LAN for off-hours management.
  - Definitions
    This section defines common Power Management terms, including power states (Active, Idle, Standby, and Power Off), Wake-on-LAN, Wake-from-Standby, and power efficiency metrics.
  - System requirements
    BigFix Power Management supports various versions of Windows and Mac operating systems, including Windows 7, Windows 10, Windows 11, and macOS 10.15. Users are advised that Windows XP, Windows Vista, and Windows 2003 have reached end of life, and BigFix no longer provides support for products that have reached their end of support date.
  - Manage power consumption
    Power Management provides a suite of Fixlets and wizards to help control computer power states and minimize waste caused by computers running while not in use. You can manage sleep, hibernation, and standby states on your running computers in the Reduce Power Consumption node in the navigation tree.
  - Wakeup behavior
    Power Management provides Fixlets and wizards to bring computers online and manage wakeup behavior at scheduled times, including Wake-on-LAN scheduling, Wake-from-Standby configuration, and Wake-on-LAN Medic setup.
  - Dashboards overview
    BigFix Power Management provides two dashboards for monitoring power usage: the Power Management Health Checks dashboard for troubleshooting and optimization, and the Power Consumption Summary dashboard for aggregate usage and efficiency reporting to identify savings opportunities and track progress against energy targets.
  - Web Reports
    Power Management Web Reports provides high-level summary data for management and decision makers to view and assess power usage in a deployment.
  - Troubleshooting
    Find procedures for collecting diagnostic data for Power Management support cases, enabling debug logging for the Wake-on-LAN Medic, and troubleshooting Wake-on-LAN issues.
  - FAQ
    Answers to common questions about how BigFix Power Management calculates power savings and CO₂ estimates, manages carbon reporting, handles power settings on servers, and supports up to 250,000 endpoints.
Application Control
BigFix Application Control provides a robust framework for managing application usage within an organization. It allows administrators to define policies that dictate which applications can or cannot be run on endpoints, thereby enhancing security and compliance.
Server Automation
Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.
Virtual Endpoint Manager
HCL BigFix Virtual Endpoint Manager (VEM) enhances BigFix with centralized, unified endpoint management for hybrid cloud and data center environments, spanning virtual machines and physical endpoints. VEM delivers real-time endpoint visibility, policy-driven automation for configuration and compliance remediation, and consistent security controls to streamline IT operations, reduce risk, and strengthen regulatory compliance.
Profile Management
Profile Management is a WebUI-based feature of BigFix Lifecycle. It provides Security Administrators the capability to define and deploy security policies to Windows 10 and macOS devices.
BigFix Remediate
BigFix MCM

Troubleshooting

Find procedures for collecting diagnostic data for Power Management support cases, enabling debug logging for the Wake-on-LAN Medic, and troubleshooting Wake-on-LAN issues.

Power Management Data Collection

Collect the following data for Support assistance on Power Management issues:

Power Management Health Checks dashboard: Expand all checks that have a status of either Warning or Failed, then copy and paste the results of each check into a Word/RTF document to send to Support.
Configurations for the BES Server Plugin Service (using the REST API) can be found in the registry here:
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BigFix\Enterprise Server\MFSConfig
- Location of BESAggregatorLog: C:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\BESAggregator
- Location of MFS.log: C:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\Logs

Enable Debug Logging for the Wake-on-LAN Medic:

Open the file BESWoLMedic.xml under C:\Program Files (x86)\BigFix Enterprise\BES Server\Applications\Config
Add -d into the command inside <command>...</command> tag. The command would look something like this:
- "C:\Program Files (x86)\BigFix Enterprise\BESServer\Applications\BESWoLMedic\BESWoLMedic.exe" -besserver %BESHTTP% -r %RESTURL% -u %MOUSERNAME% -p %MOPASSWORD% -d

Troubleshooting Wake-on-LAN

First ensure you have installed the BES Server Plugin Service on the main server:

750    Update BES Server Plugin Service    BES Support    1.73 MB    <Unspecified>    2/8/2012    
751    Uninstall BES Server Plugin Service    BES Support    <no download>    <Unspecified>    8/13/2010    
708    Install BES Server Plugin Service    BES Support    1.72 MB    <Unspecified>    2/8/2012

Next, try taking actions on these Fixlets on all endpoints to be managed by Power Management Wake-on-LAN:

Task # 35 - Enable All Input Devices to Allow Wake from Standby - Windows XP/Vista/2008/7/8 in the Power Management site
Task # 54 - Enable Wake-from-Standby by Magic Packet - Windows XP/Vista/2008/7/8 and Mac OS 10.4/10.5/10.6/10.7/10.8 in the Power Management site