Contact Optimization listener

You can start and stop the Contact Optimization listener from the command line.

Open a command prompt and go to the /bin directory of the directory where you installed Contact Optimization.

ACOServer -start|stop

Use ACOServer.bat on Windows™ systems and ACOServer.sh on UNIX™ systems.

The ACOServer utility has the following parameters:

  • -start Start the Contact Optimization listener.
  • -stop Stop the Contact Optimization listener.

There are several configuration changes that you might need to make to ACOServer in order for it to run properly. See the HCL® Contact Optimization Installation Guide for details.