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HCL Contact Optimization User's Guide
HCL® Contact Optimization is a web-based extension of HCL Campaign that allows you to determine the optimal contact strategy for each customer. You can optimize over time, looking across the proposed offers and channels across multiple marketing campaigns.
Administering Contact Optimization
There are many aspects of HCL® Contact Optimization you can configure to improve performance.
Contact Optimization listener
You can start and stop the Contact Optimization listener from the command line.

Contact Optimization listener

You can start and stop the Contact Optimization listener from the command line.

Open a command prompt and go to the /bin directory of the directory where you installed Contact Optimization.

ACOServer -start|stop

Use ACOServer.bat on Windows™ systems and ACOServer.sh on UNIX™ systems.

The ACOServer utility has the following parameters:

-start Start the Contact Optimization listener.
-stop Stop the Contact Optimization listener.

There are several configuration changes that you might need to make to ACOServer in order for it to run properly. See the HCL® Contact Optimization Installation Guide for details.