Assumptions and Dependencies

Assumptions

All integrated systems will have stable, documented, and accessible APIs.
The client's knowledge bases are reasonably up-to-date and can be used.
Client SMEs will be available to validate workflows and approve automated actions during the pilot phase.
The client will manage the necessary change management to ensure user adoption.

Provision of API credentials and service accounts with the necessary permissions for all integrated systems.
Network and firewall rules must be configured to allow communication between the GenAI SaaS platform and the client's on-premise or cloud systems.
Clear definition of approval workflows and identification of service owners for critical automated actions.