User Not Found while login

Table 1. Base UI: Scenario 3
Issue Description User Not Found while logging into the application
Modules Impacted Web Application
Probable Root Cause User does not have access to BigFix Runbook AI application

Resolution Steps:

  1. Login into BigFix Runbook AI using Super Administrator credentials.
  2. Go to RBACUser Management.
  3. Create new users using + option.
Figure 1. Add New User
Figure 2. Add New User (Cont.)